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Russ Darrow Toyota of West Bend
West Bend, WI
950 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 951 reviews
January 27, 2020
They did not waste my time haggling. Had car ready to test drive and offer in under an hour. Strong offer up front and fair trade in. Everyone was so nice. Would recommend working with Cole. test drive and offer in under an hour. Strong offer up front and fair trade in. Everyone was so nice. Would recommend working with Cole. More
by Spinzl
January 26, 2020
Travis our sales rep was by far the best we’ve had at any dealership. Was professional and cordial. Made us feel at home. Thanks dealership. Was professional and cordial. Made us feel at home. Thanks More
by schillerkenneth
January 17, 2020
Jim Dunker was a great salesman! Extreamly helpful and informative. He LISTENED to what I wanted and I couldn't be happier with my selection. The rest of the team was also very polite and welcoming. Great informative. He LISTENED to what I wanted and I couldn't be happier with my selection. The rest of the team was also very polite and welcoming. Great job Russ Darrow Toyota! More
by abbieg
Employees Worked With
Jim Dunker
January 15, 2020
Matt Buettner was great to work with. He was easy to communicate with and was very accommodating. This dealership gave me the best trade in offer by far, and I had gone to many other dealerships prior. communicate with and was very accommodating. This dealership gave me the best trade in offer by far, and I had gone to many other dealerships prior. They didn’t haggle me on the price, and met my bottom line immediately. I’d highly recommend checking out this dealership and ask for Matt, very helpful! More
by engine30.et
January 14, 2020
Very helpful staff and I was in and out very quickly. My vehicle’s problem was diagnosed quickly and I was shown what was wrong by the mechanic, who was also very helpful. vehicle’s problem was diagnosed quickly and I was shown what was wrong by the mechanic, who was also very helpful. More
by sb394
Employees Worked With
Daniel Rouse
January 13, 2020
Michael was a pleasure to work with. He was very knowledgeable and made sure my questions were answered. Fast service, friendly staff. Overall great experience! knowledgeable and made sure my questions were answered. Fast service, friendly staff. Overall great experience! More
by aag14
Employees Worked With
Michael Wagner
January 12, 2020
They have a good selection of cars. I really liked working with Travis. He helped me so much in my selection process. I would definitely buy there again. working with Travis. He helped me so much in my selection process. I would definitely buy there again. More
by Mikewerner1961
Employees Worked With
January 10, 2020
Great people to work with! Handle my situation fast on getting me approved & worked with me to get a deal that worked with me! 110%! getting me approved & worked with me to get a deal that worked with me! 110%! More
by Gareth
Employees Worked With
January 09, 2020
Jim is truly the best sales man ever. Great buying experience. Had a fantastic experience buying my vehicle from Russ Darrow Toyota of West Bend. Jim is great to work with. I enjoyed worki Great buying experience. Had a fantastic experience buying my vehicle from Russ Darrow Toyota of West Bend. Jim is great to work with. I enjoyed working with Jim on my car purchase and appreciate his candid no-pressure style. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I would definitely go back for my next car. More
by skyvang43
Employees Worked With
Jim Dunker
