Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
958 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 958 reviews
April 18, 2025
Expedient and efficient service. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. More
by suemaurer58
Verified CustomerEmployees Worked With
April 17, 2025
Excellent customer service. Friendly and informative. Would recommend to a friend and will be back Friendly and informative. Would recommend to a friend and will be back More
by Jaime
April 17, 2025
Quick, clean, and easy. I was able to get in and out in a short amount of time. I was able to get in and out in a short amount of time. More
by Heather112791
April 16, 2025
Prompt service in spite of being heavily booked. Seemed rushed, but satisfied with the service Seemed rushed, but satisfied with the service More
by musicacmd
Employees Worked With
April 16, 2025
Great communication! Financing was quick, easy and accommodating! Met all my expectations. Would recommend to others! Financing was quick, easy and accommodating! Met all my expectations. Would recommend to others! More
by SARA_R62
April 13, 2025
Appointment went as scheduled. Shuttle service was easy to use and readily available. Thak you! Shuttle service was easy to use and readily available. Thak you! More
by LT
Employees Worked With
April 13, 2025
Exemplary service, I do hope I used that word correctly, always a good time at Russ's place. always a good time at Russ's place. More
by GBLOOMS
April 13, 2025
Hello, I have to say that at first I was not looking forward to stopping at the dealership, but was very Pleased with the service and care that I received from Abigail.She was professional and friendly, forward to stopping at the dealership, but was very Pleased with the service and care that I received from Abigail.She was professional and friendly, told me the process and what to except moving forward. Everything was done in a timely manner. Very happy Thank you More
by briantrauba63
Employees Worked With
April 11, 2025
Not very customer friendly and seems like your are understaffed. They were so busy they didn't have time to explain information and not very friendly. Most likely I won't come back. understaffed. They were so busy they didn't have time to explain information and not very friendly. Most likely I won't come back. More
by Tjm28
