Russ Darrow Toyota of West Bend - Service Center

It’s not bad service they’re committed to doing something good and for me it’s not bad good and for me it’s not bad More

The dealership was good about the initial repair however, when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record the issue I was having which they are now going to take another look at it. Fingers crossed they can figure it out. More

Chris G. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. Made us feel very comfortable with his work completed as requested. Looking forward to having Chris complete needed repairs as they come up in the future. More

Easy to work with. Very fair and honest. Would definitely recommend using them and was pleasantly surprised. Very fair and honest. Would definitely recommend using them and was pleasantly surprised. More

Scheduled service was timely and as requested. Multi point car check completed and reviewed for needed maintenance. Satisfied with great and timely service. Multi point car check completed and reviewed for needed maintenance. Satisfied with great and timely service. More

Have always been satisfied with the work done and the waiting room provided for the customers. waiting room provided for the customers. More

Easy to schedule. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. More

Awesome and pleased with the dealership… Good service and in the time that they estimated in the time that they estimated More

The service department was able to fix my Toyota Highlander battery quickly without an appointment. Highlander battery quickly without an appointment. More

Made an appointment weeks in advance and still waited 2 hours and 30 minutes for an oil change and tire rotation. I will be taking my vehicle to another dealership for all future maintenance. hours and 30 minutes for an oil change and tire rotation. I will be taking my vehicle to another dealership for all future maintenance. More