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Rusty Wallis Honda

Dallas, TX

4.7
4,771 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,771 reviews

May 05, 2022

Eric collier was a big help during the purchase of my new car I highly recommend him. More

by Bridges.ray888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
May 06, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

May 05, 2022

Nice and friendly service, quickly completed the services that I came in to relieve, I recommend they service to anyone. More

by JAMALT.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
May 06, 2022 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2022

I always have a great experience when visiting this dealership. Everyone there is extremely friendly and helpful and always has kind words. All in all you feel a great atmosphere every visit. More

by amoreno0808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dzan Balic Dervic, Craig Bitzer
May 06, 2022 -

Rusty Wallis Honda responded

Thank you so much for choosing Rusty Wallis Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 05, 2022

After making a phone appointment the day before, I took my Honda Fit into the dealership @ 1:00p. on a Wed. to get an oil change & filter. Ray was the service person that handled the servicing of my car. I More

by Gordonleefox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't find Ray's name (service dept.) in the employee lists.
May 06, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

May 04, 2022

It was a great experience. They helped me get my payment even lower then expected and really gave me a great service. More

by dustinwalker75150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dzan Balic Dervic
May 04, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Dustin, and don't hesitate to let us know if we can be of further assistance.

May 04, 2022

Easiest purchase I ever had. Staff helped and no bait and switch. Gave me numbers and no games. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Barroso, Dzan Balic Dervic
May 04, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

May 04, 2022

I originally called the Aliana helped me and got me in the door from there john williams helped me and was extremely polite, friendly, honest and attentive with me all the way till the end. all while hel More

by greg odell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, Skyler Barroso, Manny Morales
May 04, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, Greg, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2022

Came in for oil change. Was told that I have a nail in the tire. No offer to fix patch repair or replace. This was on my wife's car and on the front tire very poor customer More

by mbradfo33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
May 06, 2022 -

Rusty Wallis Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 07, 2022 -

mbradfo33 responded

Please provide Manager or Supervisor name and number.

May 03, 2022

service was appropriate and fast and on time, attendant was very helpful and my car was fixed same day More

by beatriscardoso82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dep
May 03, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

May 02, 2022

Customer service skills, from the looks of it no employees seemed like they wanted to work that day. Poor service and I was so upset and still upset because I still haven't received a call back from More

by BROWNSHANDA.40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rusty Wallis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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