Rye Subaru
Rye, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The entire experience was excellent from negotiations via text and email and finally in the showroom. I feel I got a really nice vehicle for a fair orice text and email and finally in the showroom. I feel I got a really nice vehicle for a fair orice More
It was easy. I came I saw I signed I drove away. Thanks a lot. I came I saw I signed I drove away. Thanks a lot. More
We found Rye Subaru to be welcoming and pleasant to deal with. They had what we were looking for, a Forester hybrid, so it went quickly. Thanks so much. with. They had what we were looking for, a Forester hybrid, so it went quickly. Thanks so much. More
Service staff is always extremely helpful, polite, and professional. They always explain everything fully and it seems. I never have to wait. I’m going to the dealership for years. They have earned my bus professional. They always explain everything fully and it seems. I never have to wait. I’m going to the dealership for years. They have earned my business.. More
I chose Rye Subaru because they are local. I believe it’s important to buy local. I also like the option of having the car serviced locally where I can walk to and from the location. I was so I believe it’s important to buy local. I also like the option of having the car serviced locally where I can walk to and from the location. I was sorry I missed meeting the people in the service area, but I know I will be seeing them at the 6000 mile or six month check-in and oil change. LAUREN is absolutely amazing. Her frequent check-in’s and follow ups were so impressive and so professional I do like knowing she stands by the product she sells. There should be a lot more people like LAUREN as for financing and pricing, well, let’s face the fact they are car salespeople but for me, haggling was less important that buying locally. More
I was happy with service not very happy with the new vehicle and all of the driving safety stuff that I never was told existed and over all not happy with the car not the dealership. I will probably get vehicle and all of the driving safety stuff that I never was told existed and over all not happy with the car not the dealership. I will probably get a motorcycle and have my wife drive the car as it’s no longer the vehicle I remember. Again it’s not the dealership fault that the corporation doesn’t care about its drivers. Very disappointed in the price of the lease for an increasingly heavy , tech ridden waste. I look fwd to giving my business to Mitsubishi or Audi More
Easy to deal with. Friendly and knowledgeable. Answered all questions and concerns I had. Would definitely buy from them again. Friendly and knowledgeable. Answered all questions and concerns I had. Would definitely buy from them again. More
Everything was easy and great customer service person was great with everything would recommend service was great with everything would recommend service More
Neil Downing is amazing. I have used them before and I have referred him many times. I am always pleased with the level of service at Subaru specifically with Neil. I have used them before and I have referred him many times. I am always pleased with the level of service at Subaru specifically with Neil. More
Found out we have an oil leak that will cost 5k to repair. We were told that oil leak was communicated to us after oil consumption test was done. This is not true or we would have booked a follow up repair. We were told that oil leak was communicated to us after oil consumption test was done. This is not true or we would have booked a follow up appointment right away. We were told all clear by three different sources. The report after oil consumption test was that we were all clear period. Our car has been in this shop numerous times for oil light- both at Subaru Stamford and Rye. We brought in more times than we can count, just look at the records. It's why we insisted on oil consumption test. This model has had a recall that we were never notified of even as we brought the car in time and time again. Oil consumption test only happened because we learned of it second hand, now we need a 5k repair. Given the repair and maintenance history of this car, we will never buy a Subaru again. It's been a oil-light-leak headache from day 1 and plan to post that on every social media source I can. The Subaru customer-caring vibe is a big lie. More






