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Rye Subaru

Rye, NY

4.8
1,130 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,130 reviews

April 14, 2024

I have been a loyal customer at Rye Subaru for 3 years, after buying my CPO Crosstrek there. Their costs are very high, but after spening thousands each year, one would think there'd be some reciprocal loy More

by CRADIST54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail.

April 13, 2024

Poor Co-ordination between parts and service dept. Said part was in stock when it wasn't Took three days to get right part, car requires special battery at a very high price .( $567.00 ) Used UBER 3 tr More

by DaveBalun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

My wife and I bought a new car from them yesterday The Price was reasonable and the staff was Extremely helpful and friendly.. We recommend them Very highly. More

by Stern210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

April 12, 2024

Very helpful staff and efficient service, especially Paula Mejia. The credit incentive was very handy and we used it for a small service job. I will continue having my new Subaru Outback serviced at Rye More

by SUMAAGOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Rye Subaru responded

Thank you so much for your kind words for Paula, and for taking the time to leave us this wonderful feedback!

April 12, 2024

This was the best experience we had with a car dealership. The process of leasing our Outback was smooth and straightforward. Lauren was extremely knowledgeable about every aspect of the car. More

by diana.burr78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Rye Subaru responded

Thank you, Diana. It's fantastic to hear that Lauren provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rye Subaru!

April 10, 2024

They were supposed to top off all the fluids, but the wiper washer fluid was empty the next day when I got on the highway. Obviously, they didn’t check on the fluids. More

by LAWHON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Rye Subaru responded

I am sorry to hear about your experience and would love to get to the bottom of it with you and see if we can come up with something to turn it around for you as quickly as possible. If you would be willing to continue the conversation, I would appreciate the opportunity to address your concerns. Please get in touch with Eric Pagan, General Manager, at (914) 967 6300 or by email at eric@ryesubaru.com.

April 10, 2024

It was a pleasure to work with Lauren at Rye, NY Subaru. Lauren is an expert in all things having to do with Subaru. She explained the features of my Subaru Impreza in detail and was happy to answer all my More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Rye Subaru responded

Thank you for your very kind review, Mary. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

April 08, 2024

The service was quick and well done! Glenn explained the work that needed to be done and kept us informed as to what was happening with our car. More

by COLINMBYRNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Rye Subaru responded

Colin, Thanks for sharing about your experience with Rye Subaru. Glenn and our team appreciate your business and hope to see you again soon!

April 08, 2024

I upgraded my car. I got a fair price for my old car. I also got free maintenance for 2 years More

by XIMENARIPPLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Farid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Rye Subaru responded

Ximena, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rye Subaru!

April 07, 2024

Rye Subaru made buying a car so easy & convenient had the car registered with new plates…in just one day… More

by rabellant
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.