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Rye Subaru

Rye, NY

4.8
1,144 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,144 reviews

March 24, 2023

Paula is a fabulous service associate. She went above and beyond for us. Very responsive and helpful! More

by MSDECKER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2023

Prompt, professional and fair. Couldn't be happier with Laureen. Everything was explained to us. More

by hmschupak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2023

Service was excellent! ! My car went in for an oil change, new brakes, and rotation of tires. All was finished before I got off of work and the service rep was wonderful, he More

by LEAHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Rye Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 23, 2023

We love Rye Subaru. Neil is always so accommodating and helpful in all our transactions and spends as much time as needed acclimating us to our new vehicle. More

by PECAT868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Arriaga, Diego Giron
Mar 25, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2023

Service advisor was very welcoming and helpful. She got me in/out in a reasonable amount of time and made recommendations for my next service visit (no upselling). Coffee is good and waiting area More

by DAVEYCHANDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 23, 2023 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2023

Lauren was very helpful and professional. The transaction was smooth. The car is just what I wanted. This is my second deal with Rye. I would definitely recommend them. More

by robm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Lauren here at Rye Subaru. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

Mar 23, 2023 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

March 18, 2023

In for service and everyone was efficient and courteous. Was out by hour and half. Also wifi and a good coffee machine available for those that wait. More

by WAM121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 18, 2023

The service advisor, Paula, addressed my concern and problem with professionalism . She has always provided customer service as it should be. More

by KENT62LEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

We are very happy Paula provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2023

Paula was competent, efficient and very pleasant. Coffee was excelllent and was as the cleanliness of the waiting area. More

by JPUGLIA375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

March 18, 2023

They did not communicate clearly about the fix that needed to be made. I came in for a service alert and was hearing the EXACT rattle expressed in the communication from Subaru. I'm not even 100% sure More

by EBYRON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

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