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Rye Subaru

Rye, NY

Overview
Employees
Reviews
Vehicles
4.8
1,403 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,403 reviews

January 03, 2024

Very friendly staff from start of the sale to the finish. No pressure at any point. More

by gangotto
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
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Jan 03, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2024

Helpful, considerate, gracious, no nonsense , up and down the chain , top draw experience No negatives whatsoever More

by IORNHORSE4COLALUCCI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

January 02, 2024

THEY DID WHAT I ASKED FOR, PROMPTLY, AND THEY DID IT ACCURATELY AND ON TIME. More

by ALLAN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

January 01, 2024

Always efficient, friendly and helpful. Everything is done as planned and on time. Easy check in and out! More

by TOFANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

Quick and easy. Did not have to wait long for inspection and in lides a free check of car!! More

by JUSTISSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 29, 2023

Fairly quick considering how many people were also there, staff was very professional and helpful. Also enjoyed the coffee machine selections. More

by ELSCORCHO986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 25, 2023

We have always experienced excellent service at Rye Subaru and this time was no different. More

by CHRISTINE2874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Rye Subaru responded

Thank you, Christine, for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

December 23, 2023

Fantastic job would not hesitate to recommend them. Staffing was professional and very competent. Thumbs up. More

by TURBO177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Santosusso
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Dec 27, 2023 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

December 23, 2023

Greatly appreciated the teamwork at Rye Subaru. Although Lauren initially fielded my call to the dealership; she was busy when we came in to look at cars and graciously handed us over to Ronnie. More

by MAKOZAWA
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Rye Subaru responded

Thank you so much for choosing Rye Subaru! It's great to hear that Lauren and Ronnie were able to assist you with your purchase. Please let us know if you need anything else!

December 23, 2023

General manager, Eric pagan was very unprofessional. General manager needs to be spoken to about his professional demeanor. More

by RUISANTOS2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
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Jan 04, 2024 -

Rye Subaru responded

Dear Mr. Rui Tiago Dos Santos, I apologize that you felt I treated you unprofessionally. However, I would like to clarify some points regarding our encounter. Firstly, you arrived 45 minutes late for our scheduled appointment to drive your vehicle. This delay caused us inconvenience and disrupted our schedule. Secondly, during the drive, you drove at high speeds that showed no regard for our safety. You claimed that there was an issue with your vehicle that you could not reproduce, but the actions you took were excessive and unnecessary. When we returned to the property, I politely asked to speak with you about the recording devices you had installed in your vehicle. Our staff and I did not consent to being recorded while your car was being worked on. I explained to you that recording without consent is illegal in the state of New York, and our attorneys confirmed this. I am sorry that you felt I became unprofessional when I brought up the recording issue. We have nothing to hide, but it is important to follow the law and respect others' privacy. Thank you for your past business, but we wish you all the best in finding a new place to do your business. Have a Happy and Healthy New Year. Respectfully, Eric Pagan General Manager Rye Subaru

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