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Salerno Duane Chrysler Jeep
Summit, NJ
1,054 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,054 reviews
April 04, 2024
My previous Jeep vehicle expired. Needed a new engine. I worked with Michael Salerno, negotiated a deal and he helped turn a negative into a positive Needed a new engine. I worked with Michael Salerno, negotiated a deal and he helped turn a negative into a positive More
by demacgil329
Verified Customer
Helpful April 03, 2024
I've leased at least 4 vehicles from Salerno and worked with Paul each time. I've recommended him to many friends and my experience there is always pleasant with no pressure. Sal is equally good to work wi with Paul each time. I've recommended him to many friends and my experience there is always pleasant with no pressure. Sal is equally good to work with, is patient and a clear communicator and had me on my way with time to spare! More
by jrodimer99
April 03, 2024
Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a Wednesday they failed to call and tell me person who is fixing was out sick. Promised me the next day it would be done. The next day they did not return my calls. Friday finally told it was done. Got home- it was still broken! I have had numerous bad experiences with this service center. Billy was obnoxious and rude and yelled at me when i got angry after being told my car was fixed for the second time only to realize it wasn’t. He would not respond when i asked why didn’t they return my calls for two days! More
by Kelly and Bill
April 02, 2024
Both Borris and Sal were terrific Friendly, very kind Made the experience very pleasant I can’t thank them enough kind Made the experience very pleasant I can’t thank them enough More
by JASONMEYER72
April 01, 2024
Service at Salerno Duane Chrysler Jeep was a positive experience! Staff and service techs are helpful and knowledgeable. It was a successful visit! experience! Staff and service techs are helpful and knowledgeable. It was a successful visit! More
by sandra.graves
March 30, 2024
Professional courteous and efficient. Paul is good as it gets in the industry, Have known him for over a decade and is a world apart, Paul is good as it gets in the industry, Have known him for over a decade and is a world apart, More
by PINK21X
March 29, 2024
Always smooth and easy to get my car serviced and get in and out of service. Great team that is clear, available, and thorough with the entire process. I got regular updates on the servicing status and my c and out of service. Great team that is clear, available, and thorough with the entire process. I got regular updates on the servicing status and my car was ready earlier than promised. This time I needed a shuttle service and that was managed seamlessly without any issues. More
by gmoorjani68
Employees Worked With
March 29, 2024
Excellent communication from Billy through the entire process. I was able to secure and early morning slot and was able to get the car back within my timeframe. process. I was able to secure and early morning slot and was able to get the car back within my timeframe. More
by shant.lamba
Employees Worked With
March 29, 2024
Terrible experience w service and communication. Jeep had death wobble. No loaners although promised, no parts, and they made me call jeep to get a rental. Jeep and Service and Jeep Corp lacked comm Jeep had death wobble. No loaners although promised, no parts, and they made me call jeep to get a rental. Jeep and Service and Jeep Corp lacked communication. My part finally came in then disappeared so had to wait for a second part. About 3 weeks to get fixed: When I first spoke to service about loaner, they said even though sales promised u that when u purchased, we are service and sales and Service are different. I said you are both Jeep right? Service did not understand this concept of representing a company. Then service said loaners are usually ‘reserved in advance’ . What does that mean? People know their car is going to break down in advance? It was mind boggling experience, and prob will not buy Jeep again. More
by john_ross_cpa@yahoo.com
Employees Worked With
Check my repairs to see who I spoke to
March 28, 2024
Service was excellent. My car was efficiently handled. I was kept up-to-date on everything. My car was efficiently handled. I was kept up-to-date on everything. More
by divagirl.divagirl
Employees Worked With
