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Salerno Duane Ford
Summit, NJ
969 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 969 reviews
August 15, 2025
Carrie did a spectacular job finding the best alternatives to address the needs. She invested quite a bit of time to review them with me. In these days of disinterested service personnel she is alternatives to address the needs. She invested quite a bit of time to review them with me. In these days of disinterested service personnel she is a real star. More
by DACKOW
Verified Customer
August 12, 2025
the team at salerno is a pleasure to do business with. I recommend them to anyone thinking of buying a new or used vehicle. I recommend them to anyone thinking of buying a new or used vehicle. More
by daniel.bavuso
August 07, 2025
I've worked with Bud Dyer for over 30 years, buying or leasing vehicles dating back to his days at Douglas Ford! It's always a joy working with Bud! As for the Administrative Department, Wanda was very fr leasing vehicles dating back to his days at Douglas Ford! It's always a joy working with Bud! As for the Administrative Department, Wanda was very friendly, straightforward, and swift with all the required paperwork. She worked around my schedule, which was very helpful. More
by GARY@SAGENDORF.NET
July 30, 2025
The staff were friendly and helpful. They performed an oil change, tire rotation and new wipers in less than an hour. They performed an oil change, tire rotation and new wipers in less than an hour. More
by bhoran12
Employees Worked With
July 18, 2025
It was probably the finest service I've ever received at a dealership. Other than the parking problem, the experience is efficient and friendly. Carrie and Samatha were terrific. I also loved the status scr a dealership. Other than the parking problem, the experience is efficient and friendly. Carrie and Samatha were terrific. I also loved the status screens you installed in the waiting area. More
by KODONNELL1
Employees Worked With
July 02, 2025
I have been using Salerno in Summit now for services the last 3 years and have never been disappointed. The Staff and service are excellent! last 3 years and have never been disappointed. The Staff and service are excellent! More
by Ken Zwirko
June 30, 2025
The team here is always extremely helpful! I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane an I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane and look forward to future dealings. More
by alexgordonnikitin
June 25, 2025
Frank was great. Super helpful, and made the whole experience of leasing a new vehicle easy. I would highly recommend Frank and Saleno Duane to my family and friends. Super helpful, and made the whole experience of leasing a new vehicle easy. I would highly recommend Frank and Saleno Duane to my family and friends. More
by adamkap05
May 30, 2025
Everything went well with the tire install. The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as ev The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as everything has gotten so expensive! More
by demetrog
May 28, 2025
Great experience! Sergio was great - shows he is experienced. - says he has been there 25 years now Phil was knowledgeable as well. Sergio was great - shows he is experienced. - says he has been there 25 years now Phil was knowledgeable as well. More
by mariliz80
Employees Worked With
Sergio and Phil
