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Salerno Duane Ford
Summit, NJ
979 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 979 reviews
November 06, 2025
I've been purchasing vehicles & having them serviced at S-D for at least 37 years. For this purchase, both Thomas Wall (sales) and Phil W, finance) were professional, helpful and courteous. [I like the ca S-D for at least 37 years. For this purchase, both Thomas Wall (sales) and Phil W, finance) were professional, helpful and courteous. [I like the car, too.] More
by WZEUS
Verified CustomerEmployees Worked With
Tom Wall and Phill W.
November 05, 2025
Service was great. Heather is one of the best! The price on parts could be a bit better. But the department overall is good and reliable. I recommend Heather is one of the best! The price on parts could be a bit better. But the department overall is good and reliable. I recommend More
by Mikea
Employees Worked With
October 30, 2025
Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things may need to be taken care of at next visit etc….no pressure tactics, no trying to get you to have services that you don’t need done….& I appreciate that!! More
by LJMELOY77
October 23, 2025
The service was amazing. The staff were very courteous. I will definitely be returning there for my next service. The staff were very courteous. I will definitely be returning there for my next service. More
by donnakenneyny
Employees Worked With
October 13, 2025
We have been Salerno Duane customers for several years as we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyo we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyone there greeted us with a smile, they were so accommodating and I could not be more appreciative. I cannot recommend them enough based on the service and professionalism. Folks have their opinions about dealer service centers and I clearly do as well, but Salerno Duane Ford is the exception. Thank you! More
by MaverickLuke
Employees Worked With
October 06, 2025
Everyone was very accommodating as I had a Dr appointment I had and they helped me get put on tome I had and they helped me get put on tome More
by MARYCHIERA
Employees Worked With
October 02, 2025
Salerno Duane and their staff provide excellent service for me in my car. My recent schedule maintenance was performed timely as promised.. for me in my car. My recent schedule maintenance was performed timely as promised.. More
by Tom Ucko
Employees Worked With
October 01, 2025
Samantha & Heather are very helpful. My new maintenance team. Very curteous & friendly . Ill be back My new maintenance team. Very curteous & friendly . Ill be back More
by SUNSHINE78.EB@gmail.com
September 02, 2025
It was awesome Thank you for the great service. Made us feel like family GB Made us feel like family GB More
by henrryy7114
Employees Worked With
Other Employees :
Phil and a younger man who helped me out to finance my ending of my lease.
August 20, 2025
Salerno Duane Ford provides exceptional service! Frank, Wanda, and Tommy made the process fast and easy! Frank, Wanda, and Tommy made the process fast and easy! More
by NPARKS1979
