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Salerno Duane Ford

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,030 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 1,030 reviews

April 22, 2026

Samantha was a pleasure to work with, she ordered the parts and reached out when they were in and set up appointments right away. I needed 3 cars to be repaired with recalls and she was able to get 2 in More

by TBEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2026

Easy process from scheduling to waiting for my car and check out. Heather and other staff very helpful. More

by JANINEROMANO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 18, 2026

Carrie Howard is one of the most pleasant and helpful people I have ever met. she greets you with a smile and processes your request promptly. She is a great addition to the wonderful staff of Salerno Du More

by SamAwad
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Salerno Duane Ford responded

Thank you for sharing such kind feedback and 5-star review! We’re delighted to hear Carrie made such a positive impression with her friendly and efficient service. She truly is a valued part of the team, and we’re glad her efforts helped make your experience a great one. We appreciate your support and look forward to seeing you again

April 10, 2026

Everything was great, kept me informed of all steps. Very pleasant experience. I would come back again for sure More

by frank.sabatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Salerno Duane Ford responded

We’re so glad to hear you had a great experience! Keeping you informed every step of the way is very important to us, and it’s wonderful to know that made a difference. We truly appreciate your support and look forward to welcoming you back again!

April 10, 2026

They were very friendly and respectful and when they say your car will be ready it is ready and they are very thorough. More

by braydenandchase383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Salerno Duane Ford responded

Thank you for your thoughtful feedback and 5-star review! We’re glad to hear our team’s friendliness, respect, and attention to detail stood out. Delivering your vehicle on time and making sure everything is done right is always our goal. We appreciate your support and look forward to helping you again!

April 08, 2026

Amazing dealership that honestly made a stressful experience super smooth and easy. Would recommend to everyone More

by jacksonadam602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovanni Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Salerno Duane Ford responded

Thank you for sharing your experience! We’re so glad we could turn what can sometimes be a stressful process into something smooth and easy for you. Your recommendation means a lot to us, and we’re always here whenever you need anything in the future!

April 08, 2026

Gio is great to work with. Dealership is close and convenient. Thank you Salerno Duane. More

by MARKBENCIVENGA1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Salerno Duane Ford responded

Thank you for your kind feedback and 5-star review! We’re glad to hear Gio made your experience a great one and that our location is convenient for you. We truly appreciate your support and look forward to assisting you again in the future!

March 30, 2026

always exceeds expectations when dealing with the staff and service department. thanks everybody have a great week. More

by damianehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Salerno Duane Ford responded

Thank you for the kind words! We’re thrilled to hear our team continues to exceed your expectations. We truly appreciate your support—have a great week as well, and we look forward to seeing you next time!

March 27, 2026

Professional, courteous and easy to work with. Our appointments experience exceeded my expectations. I will be back. More

by knmk96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Salerno Duane Ford responded

Thank you for the great 5-star review! We’re glad to hear your visit exceeded expectations and that the team made everything easy and enjoyable. We truly appreciate your support and look forward to welcoming you back next time!

March 25, 2026

Very helpful, Couldn't find any body better to service me than these two people. More

by furban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovanni Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Salerno Duane Ford responded

Thank you for the kind words! We’re so glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your support and look forward to helping you again in the future!

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