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Salerno Duane Ford
Summit, NJ
961 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 961 reviews
January 02, 2024
Heather is absolute pleasure to work with. Knowledgeable, punctual, nice. She took care of all my warranty repairs. Knowledgeable, punctual, nice. She took care of all my warranty repairs. More
by azaslavsky2000
Verified CustomerEmployees Worked With
December 20, 2023
I will highly recommend for service they solved and quickly done the job thanks everyone quickly done the job thanks everyone More
by MAHMOOD2T46
December 16, 2023
Great service at Salerno Duane. The valet parked my car when I dropped it off and it was ready on time when I picked it up. Carrie was wonderful…very pleasant. The valet parked my car when I dropped it off and it was ready on time when I picked it up. Carrie was wonderful…very pleasant. More
by billbeyer3548
December 14, 2023
Quick friendly service. Easy to make an appointment. I was even offered a ride to my office! Easy to make an appointment. I was even offered a ride to my office! More
by cmk140
December 13, 2023
The Service Department is very friendly and helpful. Did not wait long as work was done quickly. Did not wait long as work was done quickly. More
by rfeeney5
Employees Worked With
December 02, 2023
Carrie was professional and very accommodating. Good experience all around. Very easy to make appointment online Good experience all around. Very easy to make appointment online More
by DJCOTTAM
Employees Worked With
December 01, 2023
The Service Department is simply first rate. Generous, friendly, smart, and helpful - a true pleasure to work with. Generous, friendly, smart, and helpful - a true pleasure to work with. More
by DSABRAHAM
November 28, 2023
Went to buyout my lease and was in and out within 30 minutes with no hassle. minutes with no hassle. More
by brent_s11
November 02, 2023
Heather was very helpful and professional. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. More
by sralot73
November 01, 2023
Great service and professional staff. Framk was great from the very beginning of the process. Framk was great from the very beginning of the process. More
by Gary H.
