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Salerno Duane Ford
Summit, NJ
958 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 958 reviews
December 14, 2023
Quick friendly service. Easy to make an appointment. I was even offered a ride to my office! Easy to make an appointment. I was even offered a ride to my office! More
by cmk140
Verified Customer
December 13, 2023
The Service Department is very friendly and helpful. Did not wait long as work was done quickly. Did not wait long as work was done quickly. More
by rfeeney5
Employees Worked With
December 02, 2023
Carrie was professional and very accommodating. Good experience all around. Very easy to make appointment online Good experience all around. Very easy to make appointment online More
by DJCOTTAM
Employees Worked With
December 01, 2023
The Service Department is simply first rate. Generous, friendly, smart, and helpful - a true pleasure to work with. Generous, friendly, smart, and helpful - a true pleasure to work with. More
by DSABRAHAM
November 28, 2023
Went to buyout my lease and was in and out within 30 minutes with no hassle. minutes with no hassle. More
by brent_s11
November 02, 2023
Heather was very helpful and professional. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. More
by sralot73
November 01, 2023
Top notch service department that clearly cared about meeting my needs and making me satisfied! meeting my needs and making me satisfied! More
by megterry
Employees Worked With
November 01, 2023
Great service and professional staff. Framk was great from the very beginning of the process. Framk was great from the very beginning of the process. More
by Gary H.
October 26, 2023
Ordering and purchasing my car was a great experience. Frank was always accessible by email or phone, and when I asked to get some up-front information from Sal ahead of my planned delivery date, to bett Frank was always accessible by email or phone, and when I asked to get some up-front information from Sal ahead of my planned delivery date, to better understand the extended warranty offers, and other "add ons", Sal called me and talked me through the options which made the signing process on delivery day fast and seamless. Both Frank and Sal were excited with me about my new car. Would recommend Salerno Duane Ford. Thank you! More
by dawn.buchanan1
October 26, 2023
Carry gave great service and clearly worlds hard/smart. The work was done quickly and efficiently, and they brought my car back to my house for me. Will use them for service moving forward! The work was done quickly and efficiently, and they brought my car back to my house for me. Will use them for service moving forward! More
by mleighclark
Employees Worked With
