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Salerno Duane Ford
Summit, NJ
958 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 958 reviews
June 01, 2023
Excellent service. Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus More
by rcalbertalli
Verified CustomerEmployees Worked With
Other Employees :
Rich - service mgr - outstanding customer care
June 01, 2023
Heather should be the Chief Executive Officer of Ford Motor Company. She is efficient and polite Motor Company. She is efficient and polite More
by kara6
Employees Worked With
May 29, 2023
Very friendly, helpful and professional. I always feel comfortable bringing my bronco to the dealership for service. I always feel comfortable bringing my bronco to the dealership for service. More
by jamccarron
Employees Worked With
May 21, 2023
Very professional and attentive. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. More
by SER999
Employees Worked With
May 15, 2023
The people that I have dealt with at the Ford Service department are always professional and courteous. They are always helpful and answer all of my questions. department are always professional and courteous. They are always helpful and answer all of my questions. More
by N H
May 10, 2023
Very easy process to get service for my vehicle. The online scheduling calendar was easy and flawless; I showed up at the agreed-upon time and they took my car immediately. Did the service while I w The online scheduling calendar was easy and flawless; I showed up at the agreed-upon time and they took my car immediately. Did the service while I waited. Very efficient, clean, fast, and reasonably priced. I will definitely go back. More
by SteveW
May 02, 2023
The staff at Salerno Duane are very professional and attentive to their customers. I have never had any complaints and the service has been quick. The staff have always made sure I understood everythi attentive to their customers. I have never had any complaints and the service has been quick. The staff have always made sure I understood everything and my questions were always answered with clarity. More
by Rivera Family
March 23, 2023
Great service, very polite and always willing to help. Schedule maintenance is easy to set up. Schedule maintenance is easy to set up. More
by Jams Perez
Employees Worked With
Other Employees :
Steven Sosunov
March 23, 2023
Salerno is always ready to help and they are very professional and courteous i have been going there for years keep up the good work professional and courteous i have been going there for years keep up the good work More
by STEVEWYRWA
Employees Worked With
Other Employees :
Steven Sosunov
