Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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It was a great and simple transaction, Matt Labine was quick, professional, and easy to work with on my purchase. quick, professional, and easy to work with on my purchase. More
Marlet was wonderful. From making sure I enjoyed the vehicle I ended up purchasing but also with others I test drove. Omar was also fantastic with making sure I stayed i From making sure I enjoyed the vehicle I ended up purchasing but also with others I test drove. Omar was also fantastic with making sure I stayed in budget before proceeding to finance department. Great Staff! More
My salesman, Frank was amazing, this is the second truck I bought off him and I wouldn’t go anywhere else. The ease of purchase, the service and attention is like shopping a luxury dealership. Thank you. I bought off him and I wouldn’t go anywhere else. The ease of purchase, the service and attention is like shopping a luxury dealership. Thank you. More
Hi I just would like to write this review for my sales rep Claudia she is absolutely outstanding she made sure me and my family were taken care of and very great custermer service rep Claudia she is absolutely outstanding she made sure me and my family were taken care of and very great custermer service More
I can’t say enough about the incredible experience I had at Sam Pack Ford, especially working with Raj Patel and David Baldovin. From start to finish, their knowledge, experience, professionalism, and custo at Sam Pack Ford, especially working with Raj Patel and David Baldovin. From start to finish, their knowledge, experience, professionalism, and customer service were truly over the top. They took the time to understand exactly what I was looking for, found me the best deal, and made the entire process completely stress-free. It honestly felt less like buying a car and more like having a personal concierge handling everything for me. This was my second vehicle purchase with Sam Pack Ford, and the exceptional service is exactly why I came back. Raj and David went above and beyond to make sure I felt valued and taken care of every step of the way. If you’re looking for a dealership that combines expertise, honesty, incredible customer service, and a true concierge-style experience, I highly recommend Sam Pack Ford—and especially Raj Patel and David Baldovin. They have absolutely earned my trust and my business! 🚗👏 More
Had a really good experience at Sam Pack’s Five Star Ford Carrollton. Mekhail Yacoub helped me get into my new truck and made the whole process super easy. He answered all my questions, never made me feel pr Carrollton. Mekhail Yacoub helped me get into my new truck and made the whole process super easy. He answered all my questions, never made me feel pressured, and made sure I was happy with everything. Definitely recommend asking for Mekhail if you’re looking for a new car or truck More
This is my second time purchasing at Sam Pack's Five Star Ford Carrollton and everyone there gave us excellent service. They were all very kind and helpful. You could tell their commitment to helping their c Ford Carrollton and everyone there gave us excellent service. They were all very kind and helpful. You could tell their commitment to helping their customers find the vehicle they want and get the best version of the vehicle for the person. When working through the financing, I felt like they really listened to what I needed and worked with me to find the best deal for me. There is nowhere I would rate a higher experience than with Sam Pack's Five Star Ford Carrolton. More
A few weeks ago, I had the great opportunity to buy my Ford Maverick, and it was one of the most enjoyable experiences. I was assisted by Mr. Herman Bueno. And honestly, I felt truly valued—he offered me Ford Maverick, and it was one of the most enjoyable experiences. I was assisted by Mr. Herman Bueno. And honestly, I felt truly valued—he offered me several discounts available at the dealership, helped me find the best loan, and what I appreciate most is that he’s a true professional. He answered all my questions, always with a positive attitude, experience, and knowledge that benefited me greatly. Thank you, Ford, for my beautiful Maverick and for having such valuable people on your team. Norma Gonzalez More
Marlet was outstanding when it came to communication and knowledge of the vehicles. She was overall the best car sales person I’ve ever worked with. Great smile and just above all amazing customer care. I w knowledge of the vehicles. She was overall the best car sales person I’ve ever worked with. Great smile and just above all amazing customer care. I will be contacting her again in the near future to order that brand new King Ranch Edition. More
David/Mike and Alex in finance were amazing in helping me, would come back again. me, would come back again. More









