Sam Pack's Five Star Ford Carrollton

We had a wonderful experience purchasing our 2023 Bronco from Sam Pack's Five Star Ford. Iliana was incredibly patient, attentive, and easy to work with throughout the entire process. She listened carefully from Sam Pack's Five Star Ford. Iliana was incredibly patient, attentive, and easy to work with throughout the entire process. She listened carefully to what we wanted and never tried to oversell or steer us toward something that didn't fit our needs. She answered all of our questions thoroughly, respected our preferences, and made the experience comfortable and stress-free. Her personality was a great match for ours, which made the process even more enjoyable. Alex in Finance was equally helpful and professional. He clearly explained everything, answered our questions, and helped bring the deal together smoothly. From start to finish, the entire process was straightforward, transparent, and pleasant. We truly appreciate the excellent customer service and would gladly recommend Iliana, Alex, and Sam Pack's Five Star Ford to anyone looking for a vehicle. More

lliana is a great seller. She’s very enthusiastic and patient, which relieved me the pressure of not being able to speak the language. She’s very enthusiastic and patient, which relieved me the pressure of not being able to speak the language. More

Terry and Raj were very nice to work with they were willing to negotiate a little to where i think we were both happy on the deal we made. Terry showed me all the features on the truck plus the phone a willing to negotiate a little to where i think we were both happy on the deal we made. Terry showed me all the features on the truck plus the phone app . Thank you . More

Claudia es una Excelente vendedora,amable servicial y hace sentir seguros a sus clientes gracias hace sentir seguros a sus clientes gracias More

Have worked several times with Danny Forsee and the Carrollton Sam Pack dealership. He makes the purchase of a new or used vehicle seamless. Carrollton Sam Pack dealership. He makes the purchase of a new or used vehicle seamless. More

The whole team was great from sales to service. Everyone was kind and listening to the needs that I had. Everyone was kind and listening to the needs that I had. More

Claudia was a great sales lady! She made the process quick and efficient! Highly recommend her and this dealership! She made the process quick and efficient! Highly recommend her and this dealership! More

Could not be more pleased with the outstanding service provided by Ford representative Danny Forsee. The whole process was smooth from beginning to end starting with locating the car to my physical needs provided by Ford representative Danny Forsee. The whole process was smooth from beginning to end starting with locating the car to my physical needs and the reliability of the Bronc Sport. Follow help from Trey and Joseph on finalizing the paperwork and finishing details and overview of all the gadgets on my new car. All and all they made me feel like family. So helpful and I am so grateful for their services. More

Claudia Torres is by far the most helpful sale consultant this was going to be my very first purchase directly from the dealership and might I say Claudia made my first purchase very easy and smooth was very this was going to be my very first purchase directly from the dealership and might I say Claudia made my first purchase very easy and smooth was very patient with all my questions and concerns and was very helpful she would constantly kept me updated if she didn’t have the answer to one of my questions she would ask the person that could and communicate was key throughout the entire! Super glad she made my first purchase very easy and stress free! Will be bringing her more business in the future! More

The service was excellent from You guys. Good job from all of you hopefully the truck will be good for many years to come, thanks. Good job from all of you hopefully the truck will be good for many years to come, thanks. More