Sam Pack's Five Star Ford Carrollton

My experience with Claudia Ramirez was excellent. She was incredibly helpful from start to finish and made sure every question I had was answered clearly. Any issue or concern I brought up, she took She was incredibly helpful from start to finish and made sure every question I had was answered clearly. Any issue or concern I brought up, she took seriously and worked quickly to fix it. I really appreciated how patient, knowledgeable, and attentive she was throughout the whole process. She made buying my car feel easy and stress‑free, and I’m truly grateful for her support. I highly recommend her to anyone looking for great customer service and someone who genuinely cares about helping you. More

Best dealership i've ever been to. The staff was amazing. My sales person was Claudia Torres, she was very professional. She did not push me towards nothing. She helped me out with eve The staff was amazing. My sales person was Claudia Torres, she was very professional. She did not push me towards nothing. She helped me out with everything I needed answered all my questions. Finance Officer was very professional as well. I did not take more than 15 minutes In his office. More

Jared was able to help me with the car I wanted. He also worked with me remote making the whole process seamless. He also worked with me remote making the whole process seamless. More

Claudia Torres is a Rock Star reached out to her a week ago Told her what i was looking for and my price range two days later she called me with a few options we made time to drive the hour and a half when ago Told her what i was looking for and my price range two days later she called me with a few options we made time to drive the hour and a half when we got there, there was no hassle we test drove what we wanted not what they wanted us too. She showed us exactly what we asked for and actually ended up buying an upgrade at a better price than what we anticipated. I have never had a smother car buying experience than what I had this past weekend no pressure just reassurance that we were getting what we wanted. Not to mention fresh detail and a full tank of gas. Claudia ensured that we we're well taken care and treated like family. So for anyone thinking about buying go and ask directly for Claudia. More

Bryson Williams helped me find the perfect Ford Ranger! Cannot recommend him and this dealership enough. He went above and beyond to find the exact truck that I wanted. Very professional and I never fel Cannot recommend him and this dealership enough. He went above and beyond to find the exact truck that I wanted. Very professional and I never felt rushed or pressured. Thank you, Bryson. Will definitely be sending friends and family to him. Worked with Alex Ruvalcaba in Finance as well. He took the time to explain everything to me so that I knew what was going and what options I had. No pressure here either. The entire experience was fantastic! I also met with Trey Russell, the GM, and I felt like family. That is not the usual, but it is there. Many thanks to those that I worked with, for sure. More

Bought a new F-150 Powerboost from them, no hassles, and very professional to deal with. Terry Smith was a great sales consultant. Walked out the door with a great deal and fair price. very professional to deal with. Terry Smith was a great sales consultant. Walked out the door with a great deal and fair price. More

David was extremely helpful and the car buying process was very pleasant. Much easier than I expected it to be. was very pleasant. Much easier than I expected it to be. More

We have been buying cars from Sam Pack’s 5 Star Ford in Carrollton for 30 years, I think this was number 16, we always get the best service, it’s worth the hour drive each way to get the best customer serv Carrollton for 30 years, I think this was number 16, we always get the best service, it’s worth the hour drive each way to get the best customer service around. More

The best dealership I’ve walked in to. Our sales guy, Bryson Williams and the preowned sales manager Dennis White are the best. Can’t forget about the finance Manager, Mike! They worked wi Our sales guy, Bryson Williams and the preowned sales manager Dennis White are the best. Can’t forget about the finance Manager, Mike! They worked with us and made a deal in less than two hours! We are so thankful for the love and customer service from all three of these gentlemen! More

I cannot say enough good things about Frank Goswick at Sam Pack’s Five Star Ford! After my 4Runner was totaled, I was completely dreading the thought of having to find another vehicle. I had my heart s Sam Pack’s Five Star Ford! After my 4Runner was totaled, I was completely dreading the thought of having to find another vehicle. I had my heart set on a 2026 Ford Explorer Tremor V6 and was pretty picky about exactly what I wanted. They didn’t have one on the lot, but Frank didn’t miss a beat. He tracked down the exact Explorer I wanted from another dealership and made it happen. From start to finish, he was absolutely fantastic to work with. He kept me updated every step of the way, answered all of my questions, and made the entire process so easy. I never felt pressured, rushed, or like I was being sold something. It felt like he genuinely cared about helping me find the right vehicle and making sure I was happy. What started out as a really stressful situation ended up being such an exciting experience, and a huge part of that was because of Frank. I am absolutely obsessed with my Explorer Tremor and could not be happier with how everything worked out. If you’re looking for someone who will go above and beyond, actually listen to what you want, and make the car-buying process enjoyable, go see Frank. He exceeded every expectation I had, and I would recommend him to anyone looking for a vehicle. Thank you, Frank! I love my new Explorer! More