Terry Smith
Terry Smith at Sam Pack's Five Star Ford Carrollton

Terry Smith

Sales

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
20 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

5.0

20 Reviews

Write a Review

20 Reviews of Terry Smith

August 07, 2026

Dealership Rating
Employee Rating

Five Star Ford, is a Five Star Team! Always enjoy the personal touch and professionalism with Danny and the support team. Keep up the great work and team spirit! Thank you More

by kapatti2203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2026

Sam Pack's Five Star Ford Carrollton responded

Kapatti2203, Thank you so much for the kind words! We truly appreciate your support and are thrilled to hear that Danny and the Five Star Ford Carrollton team consistently provide you with that personal, professional touch. We'll be sure to pass your encouragement along to everyone. Congratulations on your new Ford and know that we look forward to helping you enjoy your ride. Call us for advice at 972-242-6415. Best regards, Trey Russell, General Manager

August 07, 2026

Dealership Rating
Employee Rating

We bought a 2026 Expedition Tremor from Sam Pack's at the end of April this year. It's our fifth vehicle we've bought working with Raj Patel, and our third working with Terry Smith. They easily found an Ex More

by Bill@allergenic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2026

Sam Pack's Five Star Ford Carrollton responded

Bill, Thank you so much for being such a loyal customer at Five Star Ford Carrolltonand for sharing your experience! Five vehicles with Raj Patel and three with Terry Smith is an incredible milestone, and we couldn't be more grateful for your continued trust in our team. We're thrilled that Raj and Terry were able to track down your black Expedition Tremor so quickly, and that Alexandra and Drew helped get it customized just the way you wanted! Delivering quick financing and a smooth, hassle-free process is always our goal. Enjoy your new Expedition Tremor, and we look forward to hearing from you in the future at 972-242-6415. Sincerely, Trey Russell, General Manager

August 03, 2026

Dealership Rating
Employee Rating

Amazing experience. Terry was phenomenal and his customer service was top notch. Luis was excellent as well. The entire process was very smooth from start to finish. I h More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzalez

Aug 03, 2026

Sam Pack's Five Star Ford Carrollton responded

Albert, Thank you for taking the time to share your experience with us! Exceptional customer service and a stress-free process are what we strive to deliver to every guest who walks through our doors at Five Star Ford Carrollton. We sincerely appreciate your business, your kind words for Terry and Luis, and your high recommendation. Please let us know if you ever need anything else at 972-242-6415. Best regards, Trey Russell, General Manager

July 27, 2026

Dealership Rating
Employee Rating

Bought a new F-150 Powerboost from them, no hassles, and very professional to deal with. Terry Smith was a great sales consultant. Walked out the door with a great deal and fair price. More

by steve.ehrler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Pisarik

Jul 28, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you for taking the time to leave this review, Steve! We are thrilled to hear that Terry Smith made your F-150 Powerboost purchase smooth, professional, and hassle-free. Enjoy your new truck, and thank you for choosing Five Star Ford Carrollton. Count on us for advice at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager

July 18, 2026

Dealership Rating
Employee Rating

We have been buying cars from Sam Pack’s 5 Star Ford in Carrollton for 30 years, I think this was number 16, we always get the best service, it’s worth the hour drive each way to get the best customer serv More

by monabrezina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Tidman, Clay Young

Jul 19, 2026

Sam Pack's Five Star Ford Carrollton responded

Monabrezina, Thank you so much for taking the time to share this wonderful history with us. Customers like you are the absolute heartbeat of our dealership. We are deeply grateful for your 30 years of loyalty and are thrilled to have delivered top-tier customer service for your 16th purchase. Thank you for making the drive to Sam Pack’s Five Star Ford Carrollton—we look forward to serving you for many more years to come! Reach us at 972-242-6415 for vehicle advice any time. Congratulations! Best regards, Trey Russell, General Manager

June 24, 2026

Dealership Rating
Employee Rating

The salesman , Terry, was very knowledgable and helpful and personable. He spent all the time he needed to to acquaint me with my new truck. More

by lloydburchfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: R. J.

Jun 25, 2026

Sam Pack's Five Star Ford Carrollton responded

Lloyd, Congratulations on your new truck! Thank you so much for taking the time to share your experience with Terry. We love hearing that he took all the time you needed to get comfortable with your new ride—that extra attention to detail is exactly what we strive for. Should you have additional questions, please call 972-242-6415. We are excited to see you again at Five Star Ford Carrollton. Best regards, Trey Russell, General Manager

June 21, 2026

Dealership Rating
Employee Rating

this was the BEST experience ever! Terry Smith and Raj were an outstanding team! They were very competitive in pricing and got me through the financial process effortlessly! We bou More

by dcrepeau12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raj Patel

Jun 21, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you so much, dcrepeau12, for the amazing review! It’s wonderful to know Raj and Terry were able to offer competitive pricing, make the financial process effortless, and get you into your new truck so quickly. We truly appreciate your kind words and your business at Five Star Ford Carrollton—enjoy your new truck, and please stay in touch at 972-242-6415. Best regards, Trey Russell, General Manager

June 18, 2026

Dealership Rating
Employee Rating

Terry and Raj were very nice to work with they were willing to negotiate a little to where i think we were both happy on the deal we made. Terry showed me all the features on the truck plus the phone a More

by Cliff.claussen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raj Patel

Jun 19, 2026

Sam Pack's Five Star Ford Carrollton responded

Cliff, Thank you so much for the great review! We are thrilled to hear that you had such a positive experience working with Terry and Raj. We always strive to find a win-win scenario where everyone leaves happy, so it's wonderful to know that the negotiations went smoothly for you. We appreciate business at Five Star Ford Carrollton and for taking the time to share your experience. Congratulations on the new truck, and please let us know if you need anything else at 972-242-6415. Safe travels, Trey Russell, General Manager

March 24, 2026

Dealership Rating
Employee Rating

Great experience and great inventory. Love my new truck and cant wait to drive it everyday. More

by bc_loud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you for sharing your experience, bc_loud! We take great pride in maintaining a top-tier inventory so our Five Star Ford Carrollton customers can find exactly what they need . We are thrilled that you love your new truck and that our team could make the process an enjoyable experience . Reach Terry or me at 972-242-6415 should you have additional vehicle questions. Congratulations! Best regards, Trey Russell, General Manager

August 18, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was some helpful and kind. There was a detailed explanation of all car features before leaving the lot. Also getting signed up for the Ford app.. More

by Doug.roach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Aug 18, 2025

Sam Pack's Five Star Ford Carrollton responded

Doug, Thank you for the wonderful feedback! We're so glad to hear that everyone at Five Star Ford Carrollton was helpful and kind, and that you had a great experience learning about all the features of your new car. We believe in providing a detailed, seamless experience for all our customers, and we're happy to know we were able to do that for you. We appreciate your business and hope you enjoy your new vehicle! If there is anything else we can do for you, please call 972-242-6415. Congratulations and thanks again for shopping with us! Take care, Trey Russell, General Manager

1

Dealership Inventory (619 Vehicles)

new 2026 Ford Bronco car, priced at $56,663
2026 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $59,697
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $70,637
2026 Ford F-150
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 GMC Sierra 2500 car, priced at $69,725
2024 GMC Sierra 2500
used
White Frost Tricoat exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $64,587
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $98,833
2026 Ford F-250
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive