Sam Pack's Five Star Ford Carrollton

fantastic I've bought many cars from this dealership and always leave satisfied. Melane has always taken very good care of me or anyone in my family w/ price an I've bought many cars from this dealership and always leave satisfied. Melane has always taken very good care of me or anyone in my family w/ price and the best Quality for the price. More

Excellent buying experience Smooth, no hassle transaction. Special order truck came in just as expected. I have bought several trucks from Michael Krantz and will continue to do Smooth, no hassle transaction. Special order truck came in just as expected. I have bought several trucks from Michael Krantz and will continue to do so in the future. More

Pleasant buying experience I did my research and initial communications online. The dealer experience was quick and pleasant. I don't do well with high pressure car sales. This I did my research and initial communications online. The dealer experience was quick and pleasant. I don't do well with high pressure car sales. This was almost fun and everyone was very helpful and nice. BTW Congratulations on a really nice new dealership. More

Fantastic experience! Had a car accident and it turned out my car was totaled so I needed a new car. Since my last experience at Sam Pack's Ford was so good it was a no bra Had a car accident and it turned out my car was totaled so I needed a new car. Since my last experience at Sam Pack's Ford was so good it was a no brainer for me to go back. Went online, picked out the car I was looking at and Melanie immediately got in touch with me and got me a great deal on a new 2018 Ford Focus. Couldn't be happier. I was going to have my car financed through someone else but Justin McCarroll really did a tremendous job helping me find a better deal. I am very grateful. Thank You! Shawn Kildal More

Another great buying experience Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grat Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grateful More

Great Experience at a Great Dealership Michael Krantz is a great salesman who really cares about his customer and goes out of his way to make you feel at ease with your purchase. He was nev Michael Krantz is a great salesman who really cares about his customer and goes out of his way to make you feel at ease with your purchase. He was never high pressure and was very prompt in getting back with me through email on any question I might have. Five Star Ford in Carrollton helped me get a low interest rate as a first time car buyer as well. Way lower than I ever expected. They were able to pull this off because they're a large and well connected dealership who knows what they're doing. I did a lot of searching before I found Five Star Ford and Michael but I'm glad I drove from Springtown, TX to get this car at a bargain! They just made a lifetime customer. More

Scheduled Service Kevin actually remembered me from a call I had place and new of some potentials delays with parts for my car and was transparent around potentials len Kevin actually remembered me from a call I had place and new of some potentials delays with parts for my car and was transparent around potentials length of time my car would need to be at the dealership. Easy drop off and "Pete", the gentlemen that provided a ride this morning, was extremely friendly. No one likes to have their car worked on, the Five Star Ford Carrollton Team understands this and you can tell customer service is a top priority for this dealership! Jeff Jannereth More

I was back again-2nd time this month! I was just at Five Star and bought myself a new 2018 Explorer and my daughter a 2018 Focus. I found myself back again last week buying a 2018 F150 Ki I was just at Five Star and bought myself a new 2018 Explorer and my daughter a 2018 Focus. I found myself back again last week buying a 2018 F150 King Ranch for my son. I just love these people. The employees, Mike Munden, Jeff Flaishans and Brandon Matthews, are amazing! I believe I am done purchasing for awhile but hey, I have another son and daughter so who knows..... Thanks guys! More

Great Experience! Wasn't really in the market for a new truck, but when the old truck was getting too expensive to repair it was time! Grant did a great job listening Wasn't really in the market for a new truck, but when the old truck was getting too expensive to repair it was time! Grant did a great job listening and understanding what I needed and wanted in a new truck an found the truck that matched my needs! The purchase process was about the price of the vehicle, and the price of the trade, no finance games or high pressure. Grant worked really hard to make sure that the hole process was as easy as possible, including the repair of a scratch in the clear-coat that happened on the lot! Great overall experience! More

Great experience! Grant was really helpful throughout the whole process. He made sure to take care of all the requirements we had to buy our Ford Focus. Very quick and Grant was really helpful throughout the whole process. He made sure to take care of all the requirements we had to buy our Ford Focus. Very quick and friendly service. I recommend getting a vehicle from this dealership. More