Sam Pack's Five Star Ford Carrollton

Professional and friendly The staff were very professional and friendly. Everything about the vehicle was described very well and the salesman was helpful throughout the whole The staff were very professional and friendly. Everything about the vehicle was described very well and the salesman was helpful throughout the whole process. I would recommend this place to anyone looking to buy. More

Customer service exceptional Great customer service from the minute I pulled up ok the parking lot. Sales person greeted me, took me to the person I needed to see and held the doo Great customer service from the minute I pulled up ok the parking lot. Sales person greeted me, took me to the person I needed to see and held the door for me as I walked through. The total time of me being in the store and driving off was 3 hours. More

Jess Rocks We were just thinking about a new car and we shared what we were thinking about as far as style with Jess. When we showed up to the dealership just t We were just thinking about a new car and we shared what we were thinking about as far as style with Jess. When we showed up to the dealership just to "look", Jess had picked out some great cars to compare and test drive. Went home with one of her picks and we love it! Thanks Jess! Brandon also made the signing easy and hassle free! More

You want to work with Mike I'm 54 and have purchased dozens of cars and trucks. I've purchased two F-150s from Sam Pack in the past but had not met Mike Krantz. He is honest a I'm 54 and have purchased dozens of cars and trucks. I've purchased two F-150s from Sam Pack in the past but had not met Mike Krantz. He is honest and transparent. I told him what I was looking for and he found it right away even though it was a fairly rare combination of trims. He provided a trade in value that was $300 above my research with no haggling. More importantly, he didn't waste my time. That is key. He's also friendly, educated and knows what's going on in the world. He epitomizes what Jerry Reynolds says on his radio show about Sam Pack. Carrollton isn't that close to my home but it's well worth the drive. I haven't decided on my purchase yet but if I do go with Ford I will buy through Mike Krantz. More

JEFF FLAISHANS Our sales consultant Jeff was professional and customer oriented. He kept our needs in mind and we couldn't have asked for a better experience. Our sales consultant Jeff was professional and customer oriented. He kept our needs in mind and we couldn't have asked for a better experience. More

Melanie and Trey and Joseph Trey was great to work with and made the process very simple. Melanie actually handled our experience in the dealership. My son got his new car and Me Trey was great to work with and made the process very simple. Melanie actually handled our experience in the dealership. My son got his new car and Melanie and Joseph walked him through the buying process and the car's features and made the whole process fast and efficient. He was delighted with his interactions and with Melanie and Joseph specifically and looks forward to many future visits for service, and, i am sure, future acquisitions. Thanks for taking such good care of him. More

Melanie delivers! Melanie is very knowledge and she believes in true customer service. When she says she'll follow up, she really delivers! She's the only contact you Melanie is very knowledge and she believes in true customer service. When she says she'll follow up, she really delivers! She's the only contact you need when you want a new truck. Thanks Melanie! More

Best Sales People Ever!!!! Jess and Justin were incredible they worked with me and my bank to ensure all paperwork was clearly marked and everything was good on the 09 Edge I pu Jess and Justin were incredible they worked with me and my bank to ensure all paperwork was clearly marked and everything was good on the 09 Edge I purchased. They made me a better deal than any other dealership and it was a smooth transition from Jess to Justin and back. More

Excellent Experience Consultative, knowledgeable, straight-shooting, professional, speedy. Overall was an excellent experience. Bought my prior truck there and will buy my Consultative, knowledgeable, straight-shooting, professional, speedy. Overall was an excellent experience. Bought my prior truck there and will buy my next truck there again in the future. More

Wonderful experience This dealership was top notch! Jeff Flaishans went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestio This dealership was top notch! Jeff Flaishans went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the perfect Edge the process was absolutely painless-so quick and prefessional Thank you Brandon Matthews. Jeff even took the time to show me every bell and whistle the Edge has to offer. I would highly recommend Jeff and the rest of the staff who made my car buying experience wonderful. I absolutely love my new Edge! -Jennifer L More