San Antonio Dodge Chrysler Jeep Ram

They did quality service for my vehicle and kept me informed at all times I drop my truck off and pick it up a few hours later that day informed at all times I drop my truck off and pick it up a few hours later that day More

Amador was absolutely amazing. He made my first car purchase such an easy experience. He was very friendly and professional. Highly recommend choosing San Antonio Dodge! purchase such an easy experience. He was very friendly and professional. Highly recommend choosing San Antonio Dodge! More

PURCHASED A BRAND NEW 2021 JEEP GRAND CHEROKEE, AND IT WAS THE SMOOTHEST AND SIMPLE BUYING EXPERIANCE THAT I HAVE EVER HAD!!!! EVERYONE WAS AMAZING FROM THE 2 SALES INDIVIDUALS MARK AND SAECHELLE, TO THE WAS THE SMOOTHEST AND SIMPLE BUYING EXPERIANCE THAT I HAVE EVER HAD!!!! EVERYONE WAS AMAZING FROM THE 2 SALES INDIVIDUALS MARK AND SAECHELLE, TO THE MANAGEMENT TEAM... THANK YOU SAN ANTONIO DODGE <3 More

Clean and efficient for service and buying. Came for oil change left with 2021 Durango. Was supposed to meet Mat, he was busy. So Bryan helped me. He is great and very informative. Hope he's there in 3 year change left with 2021 Durango. Was supposed to meet Mat, he was busy. So Bryan helped me. He is great and very informative. Hope he's there in 3 years for next vehicle. More

Pleasant experience.Delivered car to my house which was Pleasant experience. Delivered car to my house which was nice. Sales rep easy to talk to, listened to my interest. and really cared that I was satis Pleasant experience. Delivered car to my house which was nice. Sales rep easy to talk to, listened to my interest. and really cared that I was satisfied with my choice decision. More

The dealership top line Ram 1500 inventory was limited. Too many short beds and only one with the ramboxes in stock. Therefore, the customer has to settle for whatever is available if they wanted a new tru Too many short beds and only one with the ramboxes in stock. Therefore, the customer has to settle for whatever is available if they wanted a new truck. However, Chris Ebron is a very good sales person who took the time getting to know my wife and I. This young man's manners and respect to us was above reproach which was a plus for us and a rare commodity in today's society. More

Very good service from Chris Woolen. It took several months to finally fix our door panels on our Dodge Charger. The other representative never gave us updates and seemed to not care. Chris Woolen on th months to finally fix our door panels on our Dodge Charger. The other representative never gave us updates and seemed to not care. Chris Woolen on the other hand got it completed in a matter of a couple weeks. He has a genuine concern for the customer. He is a great example for your Dodge team and should be commended for his dedication to the customers. More

This will be my last visit! They failed to fill fluids & service advisor called me to charge what was supposed to be warranty! Never again! service advisor called me to charge what was supposed to be warranty! Never again! More

We have a 2020 Jeep Wrangler Rubicon with a serious navigation issue. We contacted this dealership and dealt with a lack of communication. We finally got them to deal with the problem. They kept our Je navigation issue. We contacted this dealership and dealt with a lack of communication. We finally got them to deal with the problem. They kept our Jeep for two days to install what they called a new radio - only to find out that did NOT fix the problem. To make matters worse, when we went to pick up our Jeep we found out the “new” radio not only didn’t fix the problem, we now have NEW problems. It was revealed that the radio isn’t actually new. It’s a supposedly refurbished one that was removed from another Jeep because it had problems and that Jeep doesn’t test the “refurbished” radios. So it could very well have had the same exact problem we originally had (although I doubt that since this one doesn’t even get a GPS signal at all). The dealership has to try TWO untested, “refurbished” radios in our Jeep before any further action can be taken. At least that’s what we were told today. Information seems to be revealed a little bit at a time at San Antonio Dodge Chrysler Jeep Ram. But it gets worse: now we no longer have functioning Bluetooth because this radio they put in is worse than what we had! When we brought this to their attention, the employee suggested we use a cord to connect our phones like it was no big deal that the radio didn't work properly. How is this acceptable? This "new" radio/console does not always work. At times the screen simply loses it's touch screen functionality. I can't even adjust the temperature in the car. I've had to restart the Jeep multiple times to get the screen to work. I realize some of this is out of the dealerships control. But they have a serious lack of communication that is completely in their control. We've experienced a lack of concern for their customers. Maybe because the sale was already made? Actually, one employee was concerned after we were contacted by corporate and expressed our dissatisfaction. I like to give people the benefit of the doubt but this has been going on for two months now. I'm just so fed up and frustrated with this dealership. ETA: We were told a "new" radio would be at the dealership on March 13th. Then were told never mind that, it won't be there until the end of March. How do you go from "it'll be here in a few days" to "never mind, it will be a few more weeks". We've already been waiting since February. The XM Sirius service that came with the Jeep purchase has stopped working now. This keeps getting worse. Rather than deal with this service department, we will wait until the next radio comes in for them to fix it. More

From the first phone call to picking up my car it was great! The service department is very friendly, it took a little extra time to get the part, but I’m very satisfied! great! The service department is very friendly, it took a little extra time to get the part, but I’m very satisfied! More