San Antonio Dodge Chrysler Jeep Ram - Service Center

Luke was an outstanding salesman. I couldn’t have asked for better assistance in getting my new Jeep up and running. Luke was extremely skilled in the working of my vehicle. I wouldn’t hesitate to buy fu for better assistance in getting my new Jeep up and running. Luke was extremely skilled in the working of my vehicle. I wouldn’t hesitate to buy further cars from Luke. His knowledge and professionalism is outstanding! More

David Garcia, very professional and answered all our questions ..... would recomend him to everyone just awesome !!! questions ..... would recomend him to everyone just awesome !!! More

Cody Smith was excellent. He read my mind on the car I wanted and the price range. Barry was instrumental from the start and is a wonderful person as well. Personable and professional. Latzu Lara is an wanted and the price range. Barry was instrumental from the start and is a wonderful person as well. Personable and professional. Latzu Lara is an excellent finance manager. Let me know what my options were, explained them, gave me the best price possible and was not pushy. I truly appreciated the demeanor of the employees at this dealership. I will gladly recommend this dealership and will be buying any future vehicles from them as well. More

The service dept took great care of me at all times! Thank you to the managers and employees for the non stop updates and care they provided while I waited for my repairs. It’s never ever good to have y Thank you to the managers and employees for the non stop updates and care they provided while I waited for my repairs. It’s never ever good to have your car break down, but even though my world became a little less convenient, the folks in the Service Dept. shined thru and got me back on the road as quickly as possible. Thank you again More

Irresponsible and Mediocre service. My 2016 Jeep Grand Cherokee was serviced on 10/18/21 for a front wheel alignment, was returned to me in worse condition than when it was dropped off. What was irrespons Cherokee was serviced on 10/18/21 for a front wheel alignment, was returned to me in worse condition than when it was dropped off. What was irresponsible of this service department, was that I left many messages for David and Armando, the service managers to discuss the issue and the interaction with their staff. My messages were never acknowledged nor did I ever receive a phone call. This appointment took a whole day that made me lose a day of work, this ordeal cost me over $500. There was no consideration from the staff, David or Armando for it's customers time. I did however receive an email from David asking me to give him 10s on his customer survey. I find this to be bad business practice and discredits the dealership and everyone that works there, which could have been avoided by a 5 minute phone conversation. -Fernando More

Took my truck for gas tank issue. 5 hrs later told to pick it up cause tank needed to be 1/2 tank in order to do diagnostic. Well a week later took it almost empty but now being told that it will take 4 pick it up cause tank needed to be 1/2 tank in order to do diagnostic. Well a week later took it almost empty but now being told that it will take 4 to 5 days for a diagnostic...🤬🤬🤬🤬 bunch of b.s .. may if mechanic's weren't Falling asleep on job things could be done! Yep I have pictures of them hiding behind tool box asleep 😴 💤 but yet it's gonna take 4 days hold on 5 days. Never again doing biz with them again. And to think I was just about to recommend my daughter.. 👎👎👎👎 More

The last two experiences in your service department has been horrible. A few months ago I had services and new brakes done to my Chrysler 300 once completed days after the proposed completion date my tire been horrible. A few months ago I had services and new brakes done to my Chrysler 300 once completed days after the proposed completion date my tire sensors were going off I went back and forth with your service department for days until they "fixed" it needless to say it still comes on from time to time and I without an vehicle for a week. Toady my husband had his Dodge Ram towed to your office because of a class 3 leak. We received an email stating that his appointment was at 1 pm at 6 pm after hearing nothing from you guys he called and someone told him that that appointment was to just talk and that he will have to leave his vehicle there for 3 more days to get looked at. When he expressed his frustration and told them why would he have his truck towed there to just talk they rudely told him " you know what we aint working on it then just come get it" He reminded them that it was towed there or a reason and their response was "well I guess you need to get it towed again" and hung up. I am truly disappointed because we are diehard Dodge/ Chrysler lovers yet for some reason we continue to get such horrible service from your team not to mention the disrespect. People are spending 100's to 1000's of dollars at your office just to be treated like this. I am so disappointed and disgusted. More

I'm very proud of my people that work.and help the person with any problem of their vehicle or help with anything else. That's why I bring my grandchildren here to play and thank u very much for your help. E with any problem of their vehicle or help with anything else. That's why I bring my grandchildren here to play and thank u very much for your help. Especially us grandmas. Thank u for your service. More

My experience with San Antonio Dodge has been awesome especially my last 2 visits…?My service advisor was Anthony Garcia and he is an excellent service advisor… He is efficient, professional, friendly an especially my last 2 visits…?My service advisor was Anthony Garcia and he is an excellent service advisor… He is efficient, professional, friendly and can answer mostly all your questions and concerns… I look forward to my next visit and I’m requesting Anthony to be my advisor again… More

Well everyone is very helpful and nice. I like going there so they can checkout my truck, which they do a wonderful job on her. So thank u for taking care of us. there so they can checkout my truck, which they do a wonderful job on her. So thank u for taking care of us. More