Sanders Ford Inc - Service Center

Very polite and quick to reply. Can count on them to help with anything we need. Can count on them to help with anything we need. More

Sanders Ford has been our family’s home for the last 10 years! From purchasing to service, they always go above and beyond! Truly family! Highly recommend! years! From purchasing to service, they always go above and beyond! Truly family! Highly recommend! More

They came to my home and did the repair and were done and gone in less than 30 minutes. Great service gone in less than 30 minutes. Great service More

I take my car th Sanders or today they came to me because of the great service and pace in which they get the job done. It is my 2nd vehicle I purchased and have been very satisfied over the past 5 years. of the great service and pace in which they get the job done. It is my 2nd vehicle I purchased and have been very satisfied over the past 5 years. More

Trisha was a really awesome person. I thought she was very energetic and very informative. She definitely knows what she is talking about. I think she should get a raise every month fo I thought she was very energetic and very informative. She definitely knows what she is talking about. I think she should get a raise every month for being so wonderful. Sincerely Joshua deleone More

Saunders Ford provided exemplary service. Trisha helped find a good towing company and arranged a prompt service time. Jake followed thru in service and soon had me back on the road from a un Trisha helped find a good towing company and arranged a prompt service time. Jake followed thru in service and soon had me back on the road from a unusual issue. More

Outstanding service and professional dealings with the sales staff, especially Randy Prater. He is a man you can trust!!! sales staff, especially Randy Prater. He is a man you can trust!!! More

Sales is great but service is seriously lacking. I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I turned my car in, an employee said they are going to do an inspection on it and see where it goes from there. I didn’t have a single call from anybody telling me the situation on my car. I turned it in Wednesday, Thursday was thanksgiving so I understand. Friday I didn’t hear anything “I called multiple times” Saturday is a Skelton crew so they couldn’t work on it. Monday I finally got my car back about hassling the service department. If it wasn’t for randy covering it I would never go back to the service department in Jacksonville. Just call the customer and tell them something literally anything. Y’all could have called me and told me the car will take a couple days. I would have been fine with that but I had to call from 2 to 5:30 on Wednesday just to hear they closed at 4:30 like really?? Learn customer service it’ll help y’all out. More