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Sanders Ford Inc - Service Center

Jacksonville, NC

4.4
351 Reviews

351 Reviews of Sanders Ford Inc - Service Center

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June 19, 2022

Took my 2022 F450 in for tire rotation and balance. Picked it up 5 days later, truck was unsafe to drive. Took truck back and waited another week to find out they had not balanced two wheels. Truck was More

by Sanders ford sucks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Jacob Baily did an excellent job today with the service of my vehicle. He is very proffesional and knowledgable. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
August 01, 2021

I want to thank sander ford there help in getting my car done. That's why I have brought 7 cars from this dealership. Thk More

by Anterrio45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Amazing service and every one was a great help at getting me in to the perfect fit for me. Every one at sanders Ford went above and beyond More

by Jacobmarshmellow15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Panya Konstantinou
March 26, 2021

Mr Jake did a great job. Very professional. I waa well advised of my vehicles progress during the service period. He also assisted me in getting a shuttle ride to the dealership. Great experience. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
February 26, 2021

Excellent service and the staff are wonderful! I was able to wait for the service and everyone practiced safe covid protocols. Very friendly sales and service members. More

by Jillbriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Sirkin
February 26, 2021

A great Ford dealer with a superb service department. I'm a customer for life! The sales Department always cuts to the chase and when you need service, Sanders is the only car dealer I would take a veh More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Lanvermeier
February 26, 2021

Superb Service as usual. Timely &professional. Staff is cordial and caring. They keep me informed of any issues and what we need to do to resolve them. Warranty program works flawlessly! More

by Lobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Renchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Prater
February 16, 2021

It's a pleasure being served by your professional staff. They are constantly elevating your experience in manner that lets you know that they are there to serve. Way to go Mrs Tiffany! More

by Swainj99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

I am new to the area and found scheduling and the in person service department to be clean, the staff nice and helpful. I will definitely use them again! More

by KR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Bailey