Sands Chevrolet - Surprise

Excellent Service! Perfect Service, Professional, Prompt, and made me feel very welcome and that I mattered. Thank you! Don't change anything, very refreshing visit Perfect Service, Professional, Prompt, and made me feel very welcome and that I mattered. Thank you! Don't change anything, very refreshing visit in today's world. More

Battery Service My battery was replaced under warranty a month ago. I noticed that the negative terminal was beginning to have deposits forming. I thought the battery My battery was replaced under warranty a month ago. I noticed that the negative terminal was beginning to have deposits forming. I thought the battery was defective with a leak at the terminal. I asked why the terminal was beginning to have the deposit after only one month. This never happen on my cars in the past unless the battery was failing. Matt Morzella arranged to have the terminal inspected and cleaned adding protective washers to the terminals. More

helpful Both Blairand Ken in service were very helpful. Still having issues with my vehicle but hopefully it will berresolved soon. Love my new 2017 Malibu. Both Blairand Ken in service were very helpful. Still having issues with my vehicle but hopefully it will berresolved soon. Love my new 2017 Malibu. More

Service claim under warranty Had issues with our Yukon Denali that required some updates. As always, our service representative Ken Ashby is very professional and handles our need Had issues with our Yukon Denali that required some updates. As always, our service representative Ken Ashby is very professional and handles our needs quickly and effectively. His technicians are very helpful, considerate and knowledgeable about the vehicles they work on. Would recommend to anyone. More

Warranty Work Courteous, informative, helpful. One of two oil changes included with car. Reminded me of a recall on air bags which was corrected during this vis Courteous, informative, helpful. One of two oil changes included with car. Reminded me of a recall on air bags which was corrected during this visit. More

Excellent Service I was on time for my appointment and they were ready, Henry Smith wrote my order and told me it would take approximately an hour. It took just over a I was on time for my appointment and they were ready, Henry Smith wrote my order and told me it would take approximately an hour. It took just over an hour to change the oil and filter plus checking other fluids, Plus they washed the car! Being a former teacher who rarely gave out A's would give their service dept. an A. More

Great suggestion Quick and to the point, Blair did an awesome job. I came in for a 6 cylinder Camaro and left in an incredible 8 cylinder 45th anniversary one. Thank Quick and to the point, Blair did an awesome job. I came in for a 6 cylinder Camaro and left in an incredible 8 cylinder 45th anniversary one. Thank you for the time and patience showing and answering all my questions. Thumbs up Blair. More

ON-LINE PURCHASE O.K. SOME MISS-UNDERSTANDING ABOUT VEH BEING CERTIFIED IN AD WHEN IT WASN'T, UNLESS I WOULD PAY ADDITIONAL MONEY FOR THE WARR TO APPLY FOR 12 MO / 12,000 M SOME MISS-UNDERSTANDING ABOUT VEH BEING CERTIFIED IN AD WHEN IT WASN'T, UNLESS I WOULD PAY ADDITIONAL MONEY FOR THE WARR TO APPLY FOR 12 MO / 12,000 MI. More

They do whatever it takes to make a deal ! I had been to several other dealerships and hate when they say they can make a deal happen but don't. I explained over the phone what I was looking f I had been to several other dealerships and hate when they say they can make a deal happen but don't. I explained over the phone what I was looking for and what had to be worked into the deal. I did not want to set there hours and not get anywhere. We went in and Chace Gilbert (Internet Sales Manager) was true to his word. More

Another Great Experience All I can say is "another great experience". I find it hard to be excited about getting your vehicle serviced/worked on but at Sands they make it a ve All I can say is "another great experience". I find it hard to be excited about getting your vehicle serviced/worked on but at Sands they make it a very pleasurable experience. From the time you arrive till you are out the door. More companies should look at the Sands business model for customer service because it is a winner. Every company needs to have a face that a customer can relate to and in my case it is Jean Jajou, which is a fantastic ambassador for Sands Chevrolet.. More