Sands Chevrolet - Surprise

Beat the summer heat Over the course of two trips to the dealership my A/;C finally blows cold air. 1st trip ended in parts replaced with no apparent fixes the best we cou Over the course of two trips to the dealership my A/;C finally blows cold air. 1st trip ended in parts replaced with no apparent fixes the best we could get was 55 degrees duct temp at a stand still followed by 70 degrees at speed. The following week, I discussed with the service advisor that I anticipated I would need a new compressor and received a worst case scenario quote. I approved the quote, set up an appointment and all was set. I thought. Arrived Monday morning at 7am and with no issues left my vehicle at the dealer. To my surprise, I took a call from the advisor, 5 hours later, telling me that they did not have a compressor in stock. Disappointed, I had to leave the car over night. Didn't get my car back until after 4pm the next day. Car was washed and ready to go and works fine. Good quality service just not a perfect world this time. More

replace right front door speaker I went in for an oil change about 6 weeks ago and asked my service advisor Ken Ashby if he can take a look at my speaker because I hear crackling comi I went in for an oil change about 6 weeks ago and asked my service advisor Ken Ashby if he can take a look at my speaker because I hear crackling coming from it. He agreed to do so, and could not replicate the sound. He then ordered a new speaker and installed it under warranty. Every time I go in there, if Ken is my advisor, he takes good care of my and gets the job done correctly. He also washes my car every time i'm in there. He is what a service advisor should be. More

Great dealership Sands is a great dealership, very spacious, clean, friendly sales staff and great too dicker with. As soon as the deal is stuck, your down in financia Sands is a great dealership, very spacious, clean, friendly sales staff and great too dicker with. As soon as the deal is stuck, your down in financial getting the paperwork done. They also have some nice vintage cars you can look at along with new corvette's to dream about. This is our 2nd new vehicle purchase and 1 used after becoming Az. residents in 2010. There service department is top of the line. More

Excellent service from the service writer, technicians . Service writer explain all the concern with my car , options , recommend time lines regarding preventive maintenance, visual review of concerns and it Service writer explain all the concern with my car , options , recommend time lines regarding preventive maintenance, visual review of concerns and item by. Item costF More

Great Experience!!!! I have bought my last 3 cars at Sands in Surprise! It has been a great experience every time! Great Experience!!!! I will go back! I have bought my last 3 cars at Sands in Surprise! It has been a great experience every time! Great Experience!!!! I will go back! More

Great dealership Had a good experience at Sands. No pressure at all. Test drove a couple before leasing a Colorado. We would purchase or lease from them again. Had a good experience at Sands. No pressure at all. Test drove a couple before leasing a Colorado. We would purchase or lease from them again. More

Great Bryan was really great . He made sure I had a pleasant experience .I will be asking for him in the future . I drive from Scottsdale just to have it s Bryan was really great . He made sure I had a pleasant experience .I will be asking for him in the future . I drive from Scottsdale just to have it serviced from this dealership. More

Liked the customer service, communication and knowledge at . Every department was fully knowledged. Every one was in full disposition to help. The fact that I was called to follow-up on my car status made me fee Every department was fully knowledged. Every one was in full disposition to help. The fact that I was called to follow-up on my car status made me feel at ease that my issue was being taken care of. Other places you call and their answers are vague and confusing. Having one direct contact works very well. More

Usual excellent service As we have come to expect Jake did a fantastic job of finding an intermittent problem with our car and fixed it within an hour. As we have come to expect Jake did a fantastic job of finding an intermittent problem with our car and fixed it within an hour. More

Good job and quick service for my front window tint Once I received my appointment, the reminder message, check-in and work was handled professionally and quickly. He followed up with me during my wait Once I received my appointment, the reminder message, check-in and work was handled professionally and quickly. He followed up with me during my wait time to let me know the progress to get me in and out as he knew that time was a factor for me. More