Sands Chevrolet - Surprise

very organized and great service. very pleased Thanks!. pulled into the service center and was approached immediately by service workers. they took over from there as we were treated to drinks and refreshme pulled into the service center and was approached immediately by service workers. they took over from there as we were treated to drinks and refreshments while we waited for our car to be serviced for oil change. took less then an hour and we were on our way. we were given a complete description of what was done to our car. cant ask for any better then that. Jake was awesome. More

went in for a noise that was coming from the hood of the car My visit was great! Michael Jajou is awesome! He always takes care of my baby Shakira chevy 13' Camaro! If anyone is needing car service i would defin My visit was great! Michael Jajou is awesome! He always takes care of my baby Shakira chevy 13' Camaro! If anyone is needing car service i would definitely recommend Michael! More

Service Although the service is good, I believe that a simple oil and filter change should not take 1.5 hours particularly when you have an appointment. Plus Although the service is good, I believe that a simple oil and filter change should not take 1.5 hours particularly when you have an appointment. Plus when finished the car sits there outside until someone has the time to tell you that your vehicle is ready and I am not sure how long that took. More

Seevice The service and my advisor Ken were great. I'm looking forward to retuning for my next scheduled maintenance. I will recommend Sands to my friends. The service and my advisor Ken were great. I'm looking forward to retuning for my next scheduled maintenance. I will recommend Sands to my friends. More

Best customer service I have ever experienced I took my 2007 trailblazer in because the A/C was blowing warm when I took off from a stop. My service writer (Robert) was awesome, I didn't have an a I took my 2007 trailblazer in because the A/C was blowing warm when I took off from a stop. My service writer (Robert) was awesome, I didn't have an appointment, he told me that they were booked, but would squeeze me in to get me taken care of, I really appreciated that. I had a warranty through a third party company, and for some reason, they didn't cover what was wrong with my vehicle (bad clutch fan and thermostat), he then proceeded to talk to his service manager and explained what was going on. I am on a tight budget and couldn't afford the expensive repairs, they helped me out by doing what they could on price, I couldn't thank them enough because they really helped me out when I was in bind. I really respect the Service Management and Department at this location? (Sands Chevrolet in Surprise), they saw I was stuck in a situation and besides saying sorry we can't help you, they did anything and everything they could to help me. I really want to thank the Service Manager (Dereck) and Service Writer (Robert) for really helping me out that day. I won't go anywhere else now, this is my location for repairs on my Chevy's for a long time. More

Service I was very happy with the service I received and very glad to have the parts and labor covered on my car. They were friendly and very fast service. I was very happy with the service I received and very glad to have the parts and labor covered on my car. They were friendly and very fast service. More

I Had Wonderful Experience Purchasing my new Equinox! My car shopping experience could not have been any easier! Chase was patient and listened to my needs and there was never any pressure to buy. His cus My car shopping experience could not have been any easier! Chase was patient and listened to my needs and there was never any pressure to buy. His customer service was outstanding and the entire team was friendly and courteous. I look forward to a long-term relationship with Sands Chevrolet in Surprise! More

Quick and easy I was able to get what I wanted in a timely manner and it didn't waste anyone's time. Very smooth transaction and I would do it all over again! I was able to get what I wanted in a timely manner and it didn't waste anyone's time. Very smooth transaction and I would do it all over again! More

Sands Chevy Service Advisor, Jean Jajou went out of her way to make sure my repair was completed as promised. Her courteous manner made me feel comfortable and h Service Advisor, Jean Jajou went out of her way to make sure my repair was completed as promised. Her courteous manner made me feel comfortable and her attention to detail was exceptional. I will always ask for Jean when I need service More

We owe paper is pointless if you dont honor it! Bought a used car with the agreement that the inoperable alarm would be fixed. The sales personel Joel/Chris even wrote up a we owe document. Now they Bought a used car with the agreement that the inoperable alarm would be fixed. The sales personel Joel/Chris even wrote up a we owe document. Now they are stating they will not honor the "WE OWE DOCUMENT". DO NOT BUY FROM HERE! EXTREMELY DISHONEST! More