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Santa Cruz Toyota
Capitola, CA
1,381 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,381 reviews
June 04, 2026
very knowledgeable. .. He tracked down the missing plates that were supposed to be around my catalytic converter .... to protect it from being stolen.... and they were pu .. He tracked down the missing plates that were supposed to be around my catalytic converter .... to protect it from being stolen.... and they were put on my vehicle .... I think it was called a Rat Cat Conv Shield More
by alinativerealtor
Verified CustomerEmployees Worked With
Omar Ruiz
June 04, 2026
Extremely professional and very helpful. Paplo was absolutely amazing and helpful. Im very great full for there service Paplo was absolutely amazing and helpful. Im very great full for there service More
by asawork2023
June 04, 2026
Service is generally good. It's the end when they tell you that your car will be brought up to the front. Almost every time I'm waiting at least 10 minutes and then I have to g It's the end when they tell you that your car will be brought up to the front. Almost every time I'm waiting at least 10 minutes and then I have to go ask them what's going on with my car and then it'll be like another 10 minutes before they bring it up. I've heard other people complain about the same thing. More
by davidspalding175
June 03, 2026
Responsive, timely, listened to concerns, supportive feedback and adjusted what customer requested without challenge. Friendly, professional, patient feedback and adjusted what customer requested without challenge. Friendly, professional, patient More
by michelle.schweon
Employees Worked With
Omar
June 03, 2026
Very professional, friendly Friendly, professional, excellent costumer ship skills, kind, patient. I will come back excellent costumer ship skills, kind, patient. I will come back More
by Ehoushmand
June 03, 2026
Always positive Whenever I go into Toyota to get my car maintenance, I'm always extremely satisfied as the workers do more than I think they should thank you so much Toyota staff maintenance, I'm always extremely satisfied as the workers do more than I think they should thank you so much Toyota staff More
by 1javasnob
June 02, 2026
Waited 20 plus minutes for car to come up cause they couldn't find keys. Bringing your auto there takes up too much of my time. couldn't find keys. Bringing your auto there takes up too much of my time. More
by Jcsh1
June 02, 2026
Very easy and convenient. Very professional in every aspect On time with schedule Communication is on point Very professional in every aspect On time with schedule Communication is on point More
by jamijay.jc
June 02, 2026
I live in Reno & visit my Sister in Amesti frequently. I purposely plan my visits to coincide w/seevice on my 2021 Toyota Sienna. The SC Toyota dealership is extraordinary in the people they hire & the se I purposely plan my visits to coincide w/seevice on my 2021 Toyota Sienna. The SC Toyota dealership is extraordinary in the people they hire & the service they provide. The Service Department always gets me an appointment asap & provides a shuttle if I cannot wait. Been coming to SC Toyota for years including w/my other Toyota & I plan 2 always return here for service. More
by DrSherTodd
