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Santa Cruz Toyota
Capitola, CA
1,272 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,272 reviews
Verified Customer
February 16, 2026
The phone service staff got me the appt I wanted. Then Hunter and his team went above and beyond to give my 2008 Prius it's 100,000 service. Hunter stayed in touch with me as I needed to approve part Then Hunter and his team went above and beyond to give my 2008 Prius it's 100,000 service. Hunter stayed in touch with me as I needed to approve parts and repair of something unexpected they found. Incredibly, he was able to get the needed parts from San Jose and the car was ready end of day. When I drove home, my car's handling and connection to the road was like night and day. It was like a new car. I called Hunter when I got home to tell him how impressed and thrilled I was with the service. I told him I would request him and his team from every service going forward. He is a wonderful service manager and his team is the A team! Give him and his team all raises, praise, and recognition for their superior customer service and servicing of my car! More
by Cmkarat
Employees Worked With
Hunter Jacob
February 15, 2026
Took my car in for maintenance. An employee was outside to meet me immediately. The waiting area was warm and comfy, and the service took no time at all. Very pleased. An employee was outside to meet me immediately. The waiting area was warm and comfy, and the service took no time at all. Very pleased. More
by Sara
Employees Worked With
February 14, 2026
very fast and courteous service in terms of habdlung a tire issue that i was hacinh tire issue that i was hacinh More
by r_c_kim
Employees Worked With
February 12, 2026
Easy to work with, pleasant. Really appreciated the shuttle service since I'm single and live in Scotts Valley. Really appreciated the shuttle service since I'm single and live in Scotts Valley. More
by lknox50
February 12, 2026
I never hesitate to use Santa Cruz Toyota for service. I think a good part of why my car has 200,000 miles and drives like new is because of the excellent service my car has alway been given. I think a good part of why my car has 200,000 miles and drives like new is because of the excellent service my car has alway been given. More
by lindaandcary
February 12, 2026
The service department personnel are friendly and efficient. I recommend them very highly. Thank yiu. efficient. I recommend them very highly. Thank yiu. More
by jareid0
Employees Worked With
February 11, 2026
I needed, I asked, I received. All while staying affordable. I will continue to believe in Toyota to take care of me and keep my car in great running condition. All while staying affordable. I will continue to believe in Toyota to take care of me and keep my car in great running condition. More
by bentley831
