Santa Cruz Toyota

Quick easy and pleasant Friendly and clean environment with excellent service I would come back with excellent service I would come back More

The service was exemplary. Work was done quickly. And the even washed my car, which was unexpected. Though it did desperately need it. So thank you. Work was done quickly. And the even washed my car, which was unexpected. Though it did desperately need it. So thank you. More

Mark seemed like he was focused on something else other than customer service. Didn't really explain anything on dropping off the car. Then upon pick up for car was very rude didn't acknowledge me even tho than customer service. Didn't really explain anything on dropping off the car. Then upon pick up for car was very rude didn't acknowledge me even though I was looking straight at him. He was focused on the computer. Waited about 2 minutes right in front of his computer. Furthermore he did not explain the summary after the service I had that explained before but he didn't do that he just charged for the service n moved on very unprofessional in a customer service setting More

I recently purchased from Santa Cruz Toyota and was really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative rather than pushy. This is actually my second time buying from them, and they delivered the same great service both times. What really stood out was their transparency on pricing. No hidden fees, no surprises. They clearly explained everything and were straightforward about what I was paying for. That kind of honesty makes a huge difference when you're making a big purchase. If you're in the area and looking for a Toyota dealership, definitely check them out. 10/10 would go back. More

Professional, courteous and excellent service. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. More

Professional, courteous and excellent service. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. More

Mike was welcoming and reassuring. He kept an eye out for me (and my vehicle), and informed me immediately that my vehicle was ready He kept an eye out for me (and my vehicle), and informed me immediately that my vehicle was ready More

Marcel was kind and very o formative and it explained everything in detail to what was wrong and what needed to be done. I appreciated him very much. everything in detail to what was wrong and what needed to be done. I appreciated him very much. More

The service department is knowledgeable and follow up is excellent Omar does great follwup He is also kind excellent Omar does great follwup He is also kind More

Toyota and Mark Shultz have been extremely supportive and professional every time I come in for maintenance. professional every time I come in for maintenance. More