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Santa Cruz Toyota

Capitola, CA

2.2
90 Reviews

4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 90 reviews

April 23, 2018

2018 RAV4 Great cars, I appreciate the low interest rate, and working with me to make sure I was 100% satisfied with my purchase. Tom made me feel like family, More

by Blackbeard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and MJ
Apr 26, 2018 -

Santa Cruz Toyota responded

Thank you for this excellent review. I am so happy to hear that Tom could make you feel like a part of the Toyota of Santa Cruz family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

April 16, 2018

4Runner The woman Kayla who test drove the car with me was very knowledgeable about the model. She made me feel good about the car and confident in what I was More

by Evy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
Apr 25, 2018 -

Santa Cruz Toyota responded

We're glad to hear that you had a great experience! Please let us know if there's anything else we can do for you. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

April 16, 2018

Best Service Ever We love the people at Toyota of Santa Cruz. We've been bringing our cars there for over 20 years. Mark Roy and the rest of the team are amazing. Th More

by Kristin Beccaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We have worked with all of them in the service dept. The whole team is fantastic!!!
Apr 25, 2018 -

Santa Cruz Toyota responded

Thank you for choosing our dealership for your vehicle service needs! We're looking forward to seeing you at your next appointment. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

February 25, 2018

Great Customer Service Everyone is so nice. Although i miss the express service, the folks at Toyota of sc try to make the experience easy. The gentleman who helped me... More

by carolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Roy
Apr 25, 2018 -

Santa Cruz Toyota responded

Thank you for this great review! Please let us know if we can assist you with anything else. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

January 30, 2018

Best Dealer in Santa Cruz Friendly knowledgeable people that work as a team to make the customer feel truly taken care of. Beautiful facilities with comfortable places to meet More

by Gretchsurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Winton, Jason Avila, Bob Weiser
Jan 31, 2018 -

Santa Cruz Toyota responded

Gretchen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota of Santa Cruz! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 28, 2018

First time new car buyer. I would like to say great job Toyota Santa Cruz! All aspects of the process in buying was great experience. I quoted three other dealers and Toyota Sa More

by Dan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wiser and Adam Kirkpatrick
Jan 31, 2018 -

Santa Cruz Toyota responded

Dan, we are so glad we could take care of all of your needs at Toyota of Santa Cruz. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

January 08, 2018

Excellent sales experience with Toyota of Santa Cruz It was super easy to buy/trade a vehicle at Toyota of Santa Cruz. From the time that I walked in the door to the time I drove off the lot with my new More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Silverman
Jan 10, 2018 -

Santa Cruz Toyota responded

Thank you so much for leaving this awesome review of our dealership, Gino. Alex truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. Well be sure to share this feedback, and if you ever need anything else from us, dont hesitate to let us know. Until then, we hope youre enjoying your new ride! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

December 07, 2017

Representatives were courteous, professional, very pleasant. Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great cu More

by Acosta123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isidro Aviles Trejo, Brian
October 02, 2017

Best dealership sales. They treated me respectfully and fairly. Answered directly. Expedited the process efficiently. I drove away in my new truck feeling like I had been he More

by imhoAnotherpov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Davis, Greg, Adam
Oct 04, 2017 -

Santa Cruz Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Toyota of Santa Cruz. Congratulations on your new truck! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

July 04, 2017

Best Car Buying Experience Glen was very responsive and straightforward in his communication. I come from customer service background and I value time and good service. Glen wa More

by Astha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Rasmussen
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for the kind words, Astha! We couldn't be happier that you enjoyed your experience here at our dealership and that Glen was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

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