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Santa Cruz Toyota
Capitola, CA
1,307 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,307 reviews
May 29, 2026
Chill Helpful Jerry was nice and easy to talk to He helped me decide about car repairs helped me decide about car repairs More
by kennyharrah
Verified Customer
May 29, 2026
Good Everyone is very kind, always answer our questions, the truth is that it takes a very long time to make a purchase. the truth is that it takes a very long time to make a purchase. More
by josephineaguilar1980
May 29, 2026
Wonderful, timely service. They did everything they said they would do for my car and I will They did everything they said they would do for my car and I will More
by Mcd4914
May 28, 2026
Confusing diagnosis. Tech said power steering rack was leaking but advisor said must have been engine oil leaking. Does the tech not know the difference between power st Tech said power steering rack was leaking but advisor said must have been engine oil leaking. Does the tech not know the difference between power steering fluid and engine oil? Who is correct? More
by neil_o
Employees Worked With
May 28, 2026
My 2002 Sienna is still running well thanks to Mark and the Toyota mechanics. Older vehicles like mine need extra attention to keep them road worthy. the Toyota mechanics. Older vehicles like mine need extra attention to keep them road worthy. More
by suprhenge
May 28, 2026
Service representatives were great. Discontinuing the option for a car wash/clean (especially when spending $2500) is unfortunate, and demonstrates Toyota's willingness to abase the cus Discontinuing the option for a car wash/clean (especially when spending $2500) is unfortunate, and demonstrates Toyota's willingness to abase the customer. More
by amessharlene
May 28, 2026
They were helpful, accommodating, welcoming, friendly. I had a positive experience. The establishment was clean. I had a positive experience. The establishment was clean. More
by elmer_gica
May 27, 2026
Kyle was super friendly lobby. Waiting room was very comfortable and I was in and out fairly quickly. Waiting room was very comfortable and I was in and out fairly quickly. More
by miss.christieb
