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Santa Cruz Toyota

Capitola, CA

4.4
1,812 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,812 reviews

October 13, 2026

Always take good care of my car issues! ! Thanks guys!!?? Professional, friendly, timely, saved me money. More

by jeanniejody1953
Recommend Dealer
Yes
Oct 13, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star rating. We’re glad to know our service team took care of your Toyota Camry promptly and courteously while keeping it cost-effective.

October 13, 2026

dealership took care of my car in last minute appointment. exceptional they have an equipment to analyze if your car needs wheel alignment by the tome you pass by a certain point to drop off your More

by pbacz_04
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Oct 13, 2026 -

Santa Cruz Toyota responded

We’re glad we could fit your Toyota Crown in at the last minute and offer instant alignment scanning when you dropped it off. Knowing that these services made your visit smoother means a lot to our service team.

October 13, 2026

omar explained to me a little details about my inquiry related to my leased car More

by pbacz_04
Recommend Dealer
Yes
Employees Worked With
omar
Oct 14, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! See you next time.

October 13, 2026

Excellent customer service, painless, compassionate employees, time and care was taken to meet my needs. More

by wetzel.allen
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
Oct 13, 2026 -

Santa Cruz Toyota responded

Knowing that we provided thoughtful attention to your Tundra Hybrid and that the experience felt effortless is truly rewarding. Your kind words and five-star rating mean a great deal to our team.

October 12, 2026

She was very pleasant and explained the process very clearly. My service was done in a reasonable time. It was a good experience. More

by ofebaeza64
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Oct 12, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy and safe miles.

October 11, 2026

Excellent customer service! !!! I was impressed with every agent I dealt with!! I couldn't figure out how to let the driver know when I was ready to be picked up I called Jerry a More

by marti181
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Oct 11, 2026 -

Santa Cruz Toyota responded

Your note about our prompt pickup coordination highlights how our service department puts your convenience first. Our team is pleased we could buff out the scratches on the side panel of your Toyota Highlander Hybrid, leaving it looking perfect. Your praise for Jerry’s quick response and every agent you worked with, as well as your five-star rating, means a lot to us.

October 11, 2026

Great work, quick turnaround. I was a bit surprised that the battery wasn't covered because the truck sat too long. More

by colinkortman
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Oct 11, 2026 -

Santa Cruz Toyota responded

Your recognition of our quick turnaround means a lot to us. I’m sorry the battery coverage fell short of expectations; Kyle from our service team is available to explain warranty details and discuss options for your Toyota Tundra Hybrid.

October 10, 2026

Excellent The service was good and the people were friendly. I waited for my car to be serviced in customer area. Excellent coffee and snacks! More

by shelbi1959
Recommend Dealer
Yes
Employees Worked With
Michael Norton
Oct 10, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star rating. We’re glad the service on your Toyota Highlander met your needs, our team made you feel welcome, and that you enjoyed our customer area with coffee and snacks.

October 10, 2026

I normally meet with Mark Schultz who I appreciate very much. But he was not there and I was happy to meet Kyle who was very good. More

by billraffo
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Oct 10, 2026 -

Santa Cruz Toyota responded

Your kind words about Kyle’s service on your Venza are greatly appreciated. Hearing that you were happy with his assistance means a lot to our service team. We look forward to continuing to care for your Venza.

October 10, 2026

I normally meet with Mark Schultz who I appreciate very much. But he was not there and I was happy to meet Kyle who was very good. More

by billraffo
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Oct 10, 2026 -

Santa Cruz Toyota responded

Knowing Kyle could step in and provide such excellent service on your Toyota Venza is rewarding. Your five-star rating and kind words mean a lot to our service team.

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