Santa Monica Maserati Alfa Romeo

Eric and Michael were exceptional to me… I was thinking of leaving Maserati after my lease was over but Pedro my service technician connected me to Eric and I ended up walking out with a new Levante… of leaving Maserati after my lease was over but Pedro my service technician connected me to Eric and I ended up walking out with a new Levante… More

I got greeted by a lady right away and loved how she offered me complimentary drinks. Even though I didn’t take one I just loved that she acknowledged and nicely offered. Then I was greeted by Ken and h offered me complimentary drinks. Even though I didn’t take one I just loved that she acknowledged and nicely offered. Then I was greeted by Ken and he helped me right away. He got me in and out of there knowing that i had to get back to work. I love that that they offer the ride service that overall made everything easy and convenient for me. Within a couple of days he reached out to me through email and updated me on the status. He took the time to go over the estimate and explained everything (because I am a girl I know nothing about cars). I like how he wasn’t so pushy about it and allowed me to take care of what is important to fix first. Maintenance on a car can be pricey but he understood what was more important to me. I’m glad I took my car there and I would recommend this place to others. More

Casey was awesome. Very clear and friendly. He set my expectations for the service really well so I knew how long it would take and what to expect. expectations for the service really well so I knew how long it would take and what to expect. More

Very prompt, courteous, friendly, very responsive to customer’s suggestions. Everybody is friendly and professional from the minute the wheels roll into the premises till they toll out. customer’s suggestions. Everybody is friendly and professional from the minute the wheels roll into the premises till they toll out. More

Excellent Service. Ken is wonderful. Very helpful for any of my car service. The lady at the front is very nice too. Everybody there at Santa Monica are all very helpful including the driver pick up. any of my car service. The lady at the front is very nice too. Everybody there at Santa Monica are all very helpful including the driver pick up. More

Casey, Lily, and team provide excellent customer service in a timely manner!!! Casey makes sure all concerns are addressed and advises/explains what maintenance the vehicle needs before and after inspection in a timely manner!!! Casey makes sure all concerns are addressed and advises/explains what maintenance the vehicle needs before and after inspection. Thank you! More

Pedro went the extra mile to make sure my experience was positive. positive. More

Ken was fantastic. He ensured my car issue was managed effectively and efficiently! Super helpful and friendly staff! Thank you for the great service. I will most certainly return for any future needs. effectively and efficiently! Super helpful and friendly staff! Thank you for the great service. I will most certainly return for any future needs. More

Casey was efficient, courteous, and very responsive. My annual service was done in the time estimated. annual service was done in the time estimated. More

Greatest Maserati Dealer in the history of Maserati Dealers! Now I need to find more words in order to get to twenty-five words which just seems silly to me. Dealers! Now I need to find more words in order to get to twenty-five words which just seems silly to me. More