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Sapaugh GM Country

Herculaneum, MO

4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

May 06, 2022

Angie was great to work with! She was kind, eager to help and closed the deal quickly. More

by sarahjkellogg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
May 09, 2022 -

Sapaugh GM Country responded

Sarah-----Thank You ! I am happy you found Angie to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac . We appreciate your business and the entire Sapaugh Team is here for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 06, 2022

Everybody in that building helped me greatly the sales win was excellent the finance guy was great he thought explain what was going on from tip to toe but I've not say more about the salesman he was grea More

by dsthebrain
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 05, 2022

Excellent customer service, thorough and met my deal to buy. Great guys! Quick to respond and answered all of my questions. More

by m1wiegertlisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
May 07, 2022 -

Sapaugh GM Country responded

Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 04, 2022

Sapaugh was easy to deal with and able to get us in the vehicle we wanted. More

by amanda.rhyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 06, 2022 -

Sapaugh GM Country responded

Amanda----THANK YOU ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 04, 2022

From the sales team and the finance team, Sapaugh was excellent in knowing their business, very friendly and just making you feel at home, i would buy my next truck from them More

by edjj99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 06, 2022 -

Sapaugh GM Country responded

THANK YOU ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 04, 2022

As always Rich went above and beyond to get us our truck and 2 years before that our traverse. Everyone there is very friendly. Will only deal with with sapaugh. More

by Vickjack1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 06, 2022 -

Sapaugh GM Country responded

THANK YOU ! Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 29, 2022

Charge you to buy a vehicle,Charge you 399. 00 to fill out your paperwork. Spend your extended warranty money like it belonged to them! I’d never do business with them again. More

by Barbdurham60
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kinney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Apr 29, 2022 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 29, 2022

Rich Konold was awesome as usual! His communciation and customer service is second to none. As long as Rich is with Sapaugh we will be loyal customers. More

by paulhrci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Sapaugh GM Country responded

Thank You ! We appreciate your business ! We agree that Rich does a wonderful job and we our Blessed to have him on our Team ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 28, 2022

From ordering, to the trade in ,to the delivery, Thanks to all who made this a wonderful experience! More

by srober0001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
Apr 30, 2022 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 28, 2022

Thank you for helping me purchase a new vehicle. I am very happy with the vehicle I purchased. I will highly recommend your services to all my family and friends. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie, John Wilson
Apr 30, 2022 -

Sapaugh GM Country responded

Michelle----Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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