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Sapaugh GM Country

Herculaneum, MO

4.8
2,251 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,251 reviews

April 02, 2021

There is not a better dealership or better group of people to purchase a vehicle. Kirk, Rich, and John were terrific from start to finish. More

by jtastad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Apr 05, 2021 -

Sapaugh GM Country responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 02, 2021

Leslie and Dave do great work always enjoy working with them can't wait to get another car are truck from them in the future More

by afehlk57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Sapaugh Digital Airstrike
Apr 05, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 02, 2021

Habitat for Humanity was in need of a small box truck for the local Re-Store. We had a time limit and only had so much money to spend due to a wonderful grant from the Jefferson Foundation. We all spoke wi More

by davecrumponline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Apr 05, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 02, 2021

This is the second time that Rick has helped us find a vehicle. He was very patient with me knowing I am kind of picky with my cars. The whole process was quick and done well. Very satisfied. More

by Susan Lyeki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Apr 05, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Susan. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 01, 2021

Got my car for the right price and it didn’t take nearly as long, my sales man Jeff was awesome and so was gabby More

by SHUNTER0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover, Gabby Watkins
Apr 02, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 31, 2021

Awesome buying experience ~ Jim Haar was very accommodating, knowledgeable and helpful through the entire process from start to finish, will defiantly recommend to family & friends More

by astilady_62
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 31, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 31, 2021

Dave Isaac had paperwork ready, very pleasant to work with. Finance (Mr. Wilson) worked great with our bank. We drove across state so we were glad to be back on the road in about an hour. It would ha More

by jsneed0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Apr 01, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 27, 2021

Very pleasant experience. Picked the vehicle on line, Dave had it clean and sparkling when we arrived. Finished all the paperwork, signed all the documents. A car buying experience I can recommend to oth More

by ray1481
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 29, 2021 -

Sapaugh GM Country responded

Ray, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 24, 2021

Carla was great to work with, no pressure or rush for decision. The Acadia was just what we were looking for at a good price. More

by dhaguewood1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 25, 2021 -

Sapaugh GM Country responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Carla was able to provide you with such exceptional service. Enjoy your new GMC Acadia! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 24, 2021

I only worked with Jeff in the finance dept. my daughter and I both ended up getting new cars. The process of as so easy and he made it hassle free More

by Msshvn79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover, Blake Sheldon
Mar 25, 2021 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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