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Sapaugh GM Country

Herculaneum, MO

4.8
2,252 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,253 reviews

March 15, 2021

They made the process very painless, Kevin did a great job explaining the options on my new Chevy pickup. The whole process went very quick. More

by dcbks20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 12, 2021

Everyone I came in contact with was very nice and helpful. I knew what I wanted when I got there and no one tried to talk me into something I didn’t need. More

by michellebarrett2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Mar 15, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 11, 2021

Sales people were great. Finance person was a cranky. Now they won’t cash my check or return my emails. I would not buy a car from here as an IL resident again. Made me write a second check because finance p More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Sapaugh GM Country responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 11, 2021

The staff is friendly & very helpful. I couldn't have asked for a better team than Ryan & Jeff on my purchase. This is the second vehicle I have purchased from here & have had exceptional help both times More

by conhunter1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vanover, Ryan Picarella
Mar 11, 2021 -

Sapaugh GM Country responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 10, 2021

Awesome dealership! Friendly. Tom Watson was great to help us. We got exactly what we wanted! Sending daughter in to get her next car. Thanks More

by msdesirae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance Dept. Sorry named slips my mind., John McCarthy, Tom Watson
Mar 10, 2021 -

Sapaugh GM Country responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 07, 2021

Easiest car buying experience ever! Rick Rosener was our salesman and he was great. I love my new Chevy Traverse. Thanks for a great experience! More

by dlb1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Rosener, John Wilson
Mar 08, 2021 -

Sapaugh GM Country responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 05, 2021

Purchase of vehicle could not have been better, faster, or more friendly. Felt as if I was conversing and working with family. The names I can recall were Dave, salesperson, and Kevin, John, Tiffany, If More

by l2davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 08, 2021 -

Sapaugh GM Country responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 05, 2021

They went above and beyond to meet our needs, gave us many options to choose from, and made sure we understood each part of the process. More

by bobbisuehenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Sapaugh GM Country responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 04, 2021

Kirk and Rich were both great. Explaining options. Came in wanting to buy a used car but because of there help and explanations ended up buying a new Buick More

by Jerome Tastad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Mar 04, 2021 -

Sapaugh GM Country responded

Jerome, we loved reading this review! Happy customers are our aim, and it appears Kirk and Rich really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 04, 2021

I have dealt with Sapaugh's purchasing 3 new cars. I have always been treated very well and the sales people have been very accommodating and fair to deal with. Tried another dealer for my last car, but have More

by GORDONE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Mar 04, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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