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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

June 03, 2021

I had a very good experience!Carla made my buying I had a very good experience! Carla made my buying experience go smoothly and stressfree. I absolutely love my 2015 F150 and would definitely recomm More

by leslieneudeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John McCarthy
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Jun 04, 2021 -

Sapaugh GM Country responded

Thanks for your outstanding review, Leslie! I'm very happy to hear that Carla was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

My salesman was awesome. Thank you Bryan Ogle. I called ahead or time and Bryan had a car up front to lookat when I got there and I bought that one. More

by Cgbsharon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
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Jun 04, 2021 -

Sapaugh GM Country responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bryan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

This was a no hassle dealership and let me drive a new pickup of my choosing. They explained the features and we were able to walk out with the internet pricing and advertised discounts and very pleased More

by greenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
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Jun 04, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to write this review. We are pleased to hear that Kevin was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

I have bought alot of vehicles from Sapaugh in the past. Good service department too. I also got the best deal this time around. Would recommend this dealership to anyone, and have. More

by mospruell5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

Second truck I bought from Sapaugh. Both were great experiences. Would and do recommend them to everyone who asks where I bought my truck. Definitely will be buying my next vehicle from them. More

by RyanP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
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Jun 04, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Ryan. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 01, 2021

This was a very helpful place. Very easy to get things done and an overall awesome place to get a car, with plenty of cars on the lot to choose from. More

by dkrider15
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John McCarthy
Report | Print
Jun 02, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 27, 2021

I loved purchasing my new car at Sapaugh. Every one was very helpful especially Carla Talbert. Who helped me every step of the way. She got me into my brand new 2021 Chevy Trax which I absolutely love! More

by sssjohnson917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John McCarthy
Report | Print
May 27, 2021 -

Sapaugh GM Country responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Carla and our team were helpful during your visit and that you love your new 2021 Chevy Trax. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 26, 2021

Our experience was fantastic! We were greeted the moment we entered the door, and the friendliness only continued from there. Our salesman, Jim Haar, was extremely personable and went above and beyond to me More

by rkaycravens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
May 27, 2021 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 25, 2021

Great place to buy a car. Everything went well. No problems. 25 words is too long. 10 to 15 words would be an adequate amount. More

by DLBECK3614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Rosener, John McCarthy
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May 26, 2021 -

Sapaugh GM Country responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 25, 2021

Did not feel like me as a customer was treated very well. Felt like a transaction. Made me wait very long to get my car detailed. More

by michaeljrich24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk Linderer
Greg Beye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Tom Watson
Report | Print
May 26, 2021 -

Sapaugh GM Country responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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