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Sapaugh GM Country

Herculaneum, MO

4.8
2,336 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,336 reviews

August 23, 2019

repeat customer We purchase all vehicles for our company at Sapaugh . Professional and courteous , and the pricing is always right . Brian Hankins goes out of his way More

by JCOLLINS15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
Aug 23, 2019 -

Sapaugh GM Country responded

Thank You ! The entire Sapaugh team appreciates the glowing review and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 23, 2019

Easiest deal I ever made!!!! This was the easiet deal I ever made when I have purchased a new vehicle. The salesman and finance people were very easy to work with and they actu More

by sboston67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Aug 23, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 23, 2019

Always a pleasure to trade with sapaugh. Have bought numerous new vehicles from sapaugh and y salesman Rich Knold is always there to get the deal done. Rich knows what More

by countrygoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Dave Copman
Aug 23, 2019 -

Sapaugh GM Country responded

Thank You! We appreciate your business and your kind words about Rich Konold ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 22, 2019

it was a good experience with Greg. We had a better experience than we did on our last visit. Our last visit the salesman we delt with was very pushy & offered everything we didn't want. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Aug 23, 2019 -

Sapaugh GM Country responded

Julie------------- Thank You for your business and your feedback ! We want all of our customers to be Completely Satisfied with the entire experience so my apologies ! I am sorry ! Please feel free to reach out to me if I can ever be of any assistance . Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 22, 2019

Quick and Easy Rich Konold did it right again. This was our third truck purchase in six weeks. His attention to detail made things go very smooth. We appreciate Rich More

by PAUL Redexim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Sapaugh GM Country responded

Paul------------ We appreciate your business and your continued Loyalty ! The entire team looks forward to serving you in the future! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 22, 2019

Great deal No haggle prices. . No pressure sales. Very friendly salesman. Spark LT for LS price. Will recommend to anyone. Could not ask for anything more. Wor More

by bowtech1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff vanover
Aug 23, 2019 -

Sapaugh GM Country responded

Thank You ! We Appreciate your business ! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 21, 2019

Great Experience! We had the best experience trading with Sapaugh! The dealership is so clean, and everyone is professional and kind. They offer a nice waiting area wi More

by CarolXT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in finance and June
Aug 22, 2019 -

Sapaugh GM Country responded

WOW !!! Thank You for such kind words ! The entire Sapaugh Team appreciates your business and wants you to know that we are here for all of your needs. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 20, 2019

Service department Poor communication between departments. Very poor attention to detail. Poor inspection of vehicle before sale. Promises made with poor delivery. Fing More

by meyerthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brian Hankins
Aug 20, 2019 -

Sapaugh GM Country responded

Mr. Meyer-------- My Apologies again. I am sorry this happened to you today and I truly understand your frustration ! As I promised you we will get this resolved when the part comes in. Again I am sorry and I look forward to earning your trust and respect back. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 20, 2019

Overall my experience at Sapaugh was pretty good. My experience was well at sapaugh the only problem I would say is it seems as organization is always an issue here. This is the second vehicle I’ve bo More

by mackenzie.rene2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John McCarthy, Tom Watson
Aug 20, 2019 -

Sapaugh GM Country responded

Thank You for your business ! We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 20, 2019

Non stressful My salesman Jim H. Was very knowledgeable and never pushy..Very stress free buying experience. I would definetly recommend this dealership to all of m More

by pamjm03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we want to welcome you to the Sapaugh Family ! The entire Sapaugh team looks forward to seeing you soon ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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