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Sapaugh GM Country

Herculaneum, MO

4.8
2,301 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,301 reviews

December 09, 2018

AWESOME SERVICE!! From the moment the appointment was scheduled the process was perfect. The main reason has to do with the staff. A tip of the cap to Zach Vernon, Crys More

by Mastiffman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FRANCIS, ZACH VERNON, CRYSTAL MARTINEZ
Dec 10, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to write this marvelous review. It’s great to know that Zach, Crystal, and Dan provided an exceptional service experience for you. We pride ourselves in our service department’s ability to provide world class customer service. If you have any further questions regarding your vehicle please let us know! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 07, 2018

The Best This is the third car I have bought here. They are the best from the buying experience to their service department. Thank you Mike and Rachel! More

by jofrmmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel in service dept , John McCarthy, Mike Indelicato
Dec 10, 2018 -

Sapaugh GM Country responded

It was a pleasure to read about your third car-buying experience at Sapaugh Motors. It's delightful to know Mike and Rachel provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Friendly & Focused on Meeting a Customer’s Needs I called Mike first indicating what I was looking for, and he called me back within an hour to let me know he had something that could meet my needs. More

by Jeanne Greffet Aubuchon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 06, 2018 -

Sapaugh GM Country responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. At Sapaugh Motors, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Amazing!! Everyone was super friendly and very helpful!! I would recommend this dealership and Steve to anyone who is car shopping! They made our experience gre More

by awebb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 06, 2018 -

Sapaugh GM Country responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Very satisfied My sales experience at Saint Paul has always been very good salesman is Richk I know greg Jones and not have appreciate doing business and thank you More

by LJSALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Sapaugh GM Country responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Awesome Camaro, Great Sales Team Member! I ordered a 2019 Camaro 2LT with the V6 1LE Track Package from Sapaugh Motors. I wanted a driver's car, with a manual transmission and an aggressive h More

by bigrivervines06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Vincent
Dec 06, 2018 -

Sapaugh GM Country responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Al is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new2019 Camaro 2LT! If you have any questions, please do not hesitate to come see us. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Great group of people to work with We had a great experience at Sapaugh! We told them exactly what we were looking for and they spent an entire day helping us find a vehicle that fit ou More

by cjwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to write this 5-star review. We strive to provide great service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 05, 2018

ABSOLUTELY AMAZING!! The service we received from Rich Konold and the rest of the Sapaugh team was excellent! Anyone in the market for a car should check out Sapaugh GM. More

by KRYS10M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Sapaugh GM Country responded

I am happy to hear your time spent with Rich and our team was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 05, 2018

Acadis Simple and easy, did most on telephone and text, came to agreement and drove up and what was agreed upon was complete in no time More

by sftblpitcher300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in finance
Dec 06, 2018 -

Sapaugh GM Country responded

Thank you for your wonderful feedback. It's fantastic to know that we were able to make your car purchase incredibly simple, easy, and quick. We look forward to working with you or anyone you might send our way in the future. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 01, 2018

Couldn’t ask for more! My salesman Mike Daugherty always takes care of me and makes sure he gets me the best deal. The only place I’ll buy from is here!! More

by wilkerson13x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 04, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to write this review. Mike’s sales excellence is always consistent, and I’m glad your experience with him supports that. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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