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Sapaugh GM Country

Herculaneum, MO

4.8
2,401 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,401 reviews

January 03, 2019

Best car buying experience ever The best buying experience I have ever had. The salesman Al Vincent was very knowledgeable and friendly! I will definitely continue to buy from Sapaug More

by Corvette2011
Recommend Dealer
Yes
Employees Worked With
Al Vincent
Jan 28, 2019 -

Sapaugh GM Country responded

Thank You ! Al Vincent is committed to providing each of our clients with the best automotive experience! We sincerely value your business and the entire Sapaugh Team looks forward to helping you protect your investment ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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December 31, 2018

I was very happy with Mr. Sapaughs dealership I was very happy with Sapaugh Motors dealership everyone there was very helpful and friendly and the dealership Top Notch as far as appearance and pro More

by coyboy6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jan 02, 2019 -

Sapaugh GM Country responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your trust and repeat business. I hope you are continuing to enjoy your purchase from Sapaugh Motors. I'm happy to hear about your positive experience with us. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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December 31, 2018

So happy I chose Sapaugh! Start to finish, amazing experience! Chip Price made the test drive amazing by showcasing all features and having the car ready when I got there. He l More

by bobbid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Price, Jeff Vanover
Jan 28, 2019 -

Sapaugh GM Country responded

Thank You for your business and your glowing Review ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 21, 2018

It was easy; very educated, great personality, an friendly To top it off, most of my thanks goes to Ryan. He talked me through the whole process, even texted me. He made the whole process simple an answered my More

by deshaunmichael94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Dec 22, 2018 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Ryan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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Dec 22, 2018 -

deshaunmichael94 responded

It was Jeff Vanhover not Ben McFarland or whatever. I do apologise for the mix up. Still big shout out to Ryan.

December 20, 2018

As always the best I will never go to another dealer i like the way they take care of me there’s is no one that can come close at all More

by JAMES016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom watson, John Wilson, Jeff Vanover
Dec 21, 2018 -

Sapaugh GM Country responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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December 19, 2018

New Yukon I love my New Yukon! Bart was fantastic he was very polite and easy going and knowledgeable. The dealership it’s self seem to be top-of-the-line. I More

by linzbstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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December 19, 2018

Great to work with salesman went above and beyond to bring trucks up so we didn’t have to our 5 year old out in the rain looking More

by CHRISJAMIELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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December 19, 2018

5 Stars Great experience. Everyone was professional. No high pressure tactics. We reached agreement almost immediately. Larry, Ben, and Mike are except More

by CARRIELUTTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Sapaugh; Mike Wolk
Dec 19, 2018 -

Sapaugh GM Country responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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December 19, 2018

Buying process The entire buying process only took a little over an hour The money that I saved was well worth the distance I traveled to buy the truck.. More

by bjpayne4339
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 19, 2018 -

Sapaugh GM Country responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 18, 2018

Bedt car buying experience, EVER! Not only was the price of the vehicle better than anywhere I found in the state, the overall experience of purchasing the vehicle was great. My salesm More

by Bbayer72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
Dec 18, 2018 -

Sapaugh GM Country responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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