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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,308 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,308 reviews

February 19, 2023

Sapaugh has a great team that will do what it takes to meet the customer needs. Rich Konold exceeds any possible customer expectation. Joe Clemens, Ben McFarland and Mike Ragen round out the great buying More

by M192662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Feb 22, 2023 -

Sapaugh GM Country responded

Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 19, 2023

Very helpful and accommodating. Great folks to do business with. It was a smooth purchase More

by coreyburnette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
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Feb 22, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 18, 2023

My car buying experience at Sapaugh was excellent! Al Vincent did a great job helping me find the perfect vehicle and Mike Reagan was able to get me a nice rate with GM. Thank you to everyone at Sap More

by kbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Feb 20, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2023

Showed up and was greeted with a set of keys to go for a test drive. Had my 4 year old daughter in tow and she was given crayons and toys. Good people and friendly atmosphere. More

by Ben.nisse74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Feb 20, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2023

Great service and customer service. Sales personnel does their job of selling a car and customer service. More

by janetmariejohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Ford
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Feb 20, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2023

The service I received from Steven Charleville and the whole team far exceeded my expectations and I would highly recommend them to others. More

by sbreckenkamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Feb 20, 2023 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 14, 2023

Bryan Ogle my salesperson was great to work with, as well as Ben McFarland and Mike Reagan. Bryan also showed me all around the dealership. Everyone was friendly. A very nice and clean dealership. More

by ronsbilliards3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Feb 16, 2023 -

Sapaugh GM Country responded

Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we hope to see you again soon! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 12, 2023

Rich is a great guy. We will recommend him to our friends shopping for new vehicles More

by MORRISDO57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Sapaugh GM Country responded

We're happy you found our staff to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC. Thanks for the recommendation, and have an amazing day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 12, 2023

I can’t rate Ben because I never seen him. And the service department needs some serious work. You bring in a car that feels like it has a miss in it and you don’t even test drive it. I have n More

by KFANMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Feb 13, 2023 -

Sapaugh GM Country responded

Thank You for your feedback! Looking though your history we are not showing any repairs on your Malibu. Please feel free to share with our Service Manager Dave Walker what's going on so we can correct any issue you may have. !

Feb 17, 2023 -

KFANMAN1 responded

That’s interesting considering that I have a print out of where they hooked it up to the computer and scanned the system. Which is all they did.

February 11, 2023

Easy access. Good selection. Fair prices. I did find the truck I wanted but I was disappointed with my trade in price More

by tarobinson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Haar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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