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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

September 27, 2021

From check-in to the completion of my service work everything was great. It was a real pleasure to work with Tony DiGuiseppe. More

by CARL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Sarant Cadillac responded

Thank you, Carl, for letting us know about your time with our service team. Please let us know if there is anything else we can do to help you.

September 26, 2021

I went to Sarant Cadillac after making an appointment with him and met him at the preowned department. Truthfully seeing is believing because visiting the showroom will not only prevent you from calling More

by KevinWong17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Wu
Sep 28, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share a bit about your experience!

September 26, 2021

Sarant was professional and worked in a timely fashion to service my car. The price was fair and the car runs smoothly again. More

by Stevie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Sarant Cadillac responded

We are happy to hear that we were able to get you all taken care of!

September 26, 2021

They go above and beyond with service. Nice to deal with long term employees. Friendly atmosphere. More

by Sad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Sarant Cadillac responded

We appreciate the kind words!

September 22, 2021

Damage my door panel when performing work and left my seat fool of grease verry unprofecional More

by HOMESOLUTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Sarant Cadillac responded

Our team appreciates your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make this up to you. Please give Tony Vicente, our Service Manager, a call at 516-473-0925 when you have a moment. We are thankful for your business with us and look forward to speaking with you shortly.

September 20, 2021

Had one of the best experiences at Sarant Cadillac. Dina Campanaro was amazing to work with along with Vic. Leased many cars in the past from different dealerships but I have to say I felt like part of the More

by precisewiring1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Sarant Cadillac responded

Thank you for the feedback and future business! Customer service is our top priority and we're happy to hear that those expectations were met for you! We look forward to working with you again in the future!

September 19, 2021

I have recently just took delivery on a Cadillac XT6 and Stefan could not have been more helpful with my father and mother's language barrier. In our culture we are raised to do our due diligence to get the More

by andyhan315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Wu
Sep 21, 2021 -

Sarant Cadillac responded

Thank you very much for your kind words! We are so happy to hear that Stefan was able to make this experience with our team such a positive one! Please let us know if there is anything else we can do for you!

September 19, 2021

I've had 3 cars from Sarant since 2013.Joe the service I've had 3 cars from Sarant since 2013. Joe the service rep is the reason I keep returning to Serant More

by Elliottneil15
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Sarant Cadillac responded

Thank you for your kind review and continued business! We'll be sure to share this positive feedback with Joe and we're glad to hear he's been so helpful for you. We look forward to working with you again in the future!

September 18, 2021

Great customer service. The team was great from start to finish. Made the process simple More

by pkowalczuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Sarant Cadillac responded

Thank you for your review! We are glad to hear that our team was able to make your visit with us so enjoyable. Please let us know if there's anything else we can do for you!

September 18, 2021

Had a recall on my 2020 CT5 which was taken care of within a hour or arriving at the service department More

by gregbar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Sarant Cadillac responded

Thank you for your rating! We are happy to hear that our team was able to address the recall issue in a very efficient and timely manner. Let us know if there is anything else we can do for you.

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