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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,393 Reviews

1,393 Reviews of Sarant Cadillac - Service Center

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April 29, 2024

Sarant Cadillac has had my trust since my first appointment with the service Department, my service writer Tony DiGuiseppe has proven himself to be an honest and trustworthy gentleman. The entire d More

by sam@474penn.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Sarant Cadillac responded

Glad to hear you've had such a positive experience at Sarant Cadillac! It sounds like Tony and the team went the extra mile to provide excellent service.

April 28, 2024

Excellent, Dave made everything very easy and quick, I was completely satisfied as always and I have bought 5 cars from Sarant for just this reason!!. More

by GIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in service
Apr 30, 2024 -

Sarant Cadillac responded

We're thrilled to hear that Dave made your car buying experience a breeze. We appreciate your continued business and look forward to helping you find your next car at Sarant Cadillac!

April 27, 2024

Matt was very nice and helpfull, they did a good job and it was very nice they washed my truck, More

by SIZZOR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt coffey
Apr 30, 2024 -

Sarant Cadillac responded

Thanks for the kind words about Matt and our service! We're glad you're happy with the wash too. We appreciate your business!

April 25, 2024

The service professionals at the dealership exemplify the professional and personal qualities. I expect that a dealership. More

by jdannolfo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Sarant Cadillac responded

Thank you for the kind words! Our team takes pride in exceeding expectations.

April 25, 2024

Quick turnaround and was kept informed of the status and findings of repairs throughout the process. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew in Service
Apr 26, 2024 -

Sarant Cadillac responded

We're glad to hear it! We prioritize both efficiency and communication to get you back on the road quickly. Thank you for choosing us!

April 23, 2024

Service Dept first class Easy and fast appointment Joe and Matt courteous and responsive. G More

by KINGOFODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sarant Cadillac responded

Thank you for sharing your positive experience with Joe, Matt, and our service department. We're glad to know your appointment was efficient. We hope to see you again!

April 21, 2024

They did a good service. But long wait for oil and front brakes. Over 2.5 hours wait arrived on time for appointment. More

by JOEGARCES4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sarant Cadillac responded

Thank you for your review! We appreciate the feedback on the wait time, and we're committed to improving. We look forward to your next visit.

April 19, 2024

I love the dealership as I have always had great experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotatio More

by tmcannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrianna Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Sarant Cadillac responded

Thank you for your kind words and feedback! We're happy to hear about your positive experiences with us and appreciate your patience with the service time.

April 18, 2024

Dawn was the best! Kept in contact with me and explained everything that was completed in great detail! More

by tonidagata
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Sarant Cadillac responded

Thank you for your kind words! We're so glad to hear Dawn provided you with excellent service and clear communication.

April 17, 2024

Had an early morning appointment, check in was quick and easy. Went to the waiting area and made myself a cup of coffee and sat in a very comfortable leather chair. Before I finished my newspaper my car w More

by MRRIDGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Sarant Cadillac responded

Thank you for sharing your positive experience! We're happy to hear your visit to our dealership was pleasant and efficient. We look forward to welcoming you again!

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