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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,599 Reviews

1,599 Reviews of Sarant Cadillac - Service Center

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October 02, 2020

Thank you to Abe and his team for the great job on my XT6. They addressed all my concnerns the first tine I asked. The words I would use to describe the experience are friendly, caring, clean, and conv More

by DOMINICSTABILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Abe Kolat
Oct 05, 2020 -

Sarant Cadillac responded

Thank you for the review! We're glad to hear the team was able to provide efficient and helpful service. Thank you for choosing Sarant Cadillac for your service needs, and we'll see you back next time!

October 01, 2020

Sarant's service never fails to deliver on prompt, professional, courteous and on-time service. While I've had great and professional service from Maurice, I have no doubt that all the service advisor More

by Revoww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 02, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating and shout out for Maurice! We appreciate your loyalty to Sarant Cadillac and look forward to working with you again.

October 01, 2020

Maurice Pereira Is great ambassador for Sarant Cadillac and the Cadillac brand. I called this morning for a state inspection and was told to bring my car in at my convenience. Maurice greeted me at the gar More

by Ken D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 02, 2020 -

Sarant Cadillac responded

Ken, thank you for your rave review of Maurice and your 5-star rating! We appreciate hearing your kind words and appreciation for Maurice. We hope you continue to enjoy your ATS and look forward to working with you in the future.

September 30, 2020

SARANT IS THE ABSOLUTE BEST NUMBER ONE CADILLAC DEALERSHIP CUSTOMERS COME FIRST AND THEY REALLY TAKE GREAT CARE OF CUSTOMER NEEDS. I ALWAYS KNOW I WILL BE WELL TAKEN CARE OF FOR ANYTHING I ASK More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 01, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating and overall rave review! We appreciate hearing about your experiences at Sarant Cadillac and look forward to working with you in the future.

September 30, 2020

Excellent service in all ways.Replaced part that was ordered and waited for them to install it.Very satisfied with the replacement. Thank you once again. More

by VITOLB10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Oct 01, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad to hear your service experience was excellent and look forward to working with you again.

September 28, 2020

Very professional in all ways. Tony, in the service department, did a great job making sure a loaner car was available for me, the parts needed were ordered and installed correctly, even though it was More

by AMROMAN22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service department (don’t know his last name)
Sep 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating and very kind words for Tony! We're glad he was able to assist you and meet your expectations. We look forward to working with you again.

September 28, 2020

Friendly, skilled people. Diagnosed and fixed the problem as quickly as possible, even with the needed part coming from Michigan. Topped off the experience with a free car wash. More

by LI Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Sep 30, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad to hear you had a positive service experience at Sarant Cadillac and look forward to working with you again.

September 26, 2020

THE SERVICE ADVISERS AND SERVICE DEPT ARE ALWAYS AWESOME THANK YOU SARANT! I HAVE LEASED ALL MY CARS HERE AND WILL BE LEASING MY NEXT ONE IN NOVEMBER! More

by DONNAGKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Sep 29, 2020 -

Sarant Cadillac responded

Thank you for the wonderful review! We appreciate your kind words about our service department and your continued business leasing vehicles with us. We look forward to helping you in November when you lease your next vehicle.

September 24, 2020

Great job, was very pleased with how the service department took the steps to properly diagnose my issue, explain the issue and order the part. More

by MGALLUC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Sep 28, 2020 -

Sarant Cadillac responded

Thank you! We appreciate the excellent 5-star rating and feedback. Please let us know if there is anything else we can do for you. We look forward to the opportunity to work with you again soon!

September 22, 2020

Sarant Cadillac has it all. Friendly, knowledgeable, professional staff, and an enormous inventory. I highly recommend Sarant to all my family and friends. This is a five star dealership! More

by LEEMANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Sarant Cadillac responded

Thank you for the recommendation and kind words! We are so glad to hear that you've enjoyed working with us here at Sarant Cadillac. We appreciate your business and hope to see you again soon!

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