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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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May 22, 2019

Transmission work Work done properly. Good service. Joe Mistretta is always professional and work done in a timely manner. Needed a loaner car which was clean and a More

by GCAVALIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Sarant Cadillac responded

Thanks for your great feedback! It's awesome to hear you had such a nice visit and you enjoyed working with our team. It was a pleasure helping you out with the service of your vehicle, and we hope you'll come see us again!

May 22, 2019

Warranty oil change, tire rotation and brake squeak correct. Was met by Joe Mistretta and Dave as I drove into repair shop. They retrieved mileage and advised me to wait in waiting area for work to be done. A li More

by Gray wolf 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
May 23, 2019 -

Sarant Cadillac responded

Awesome to hear! We are glad Joe and Dave were able to do a great job and we look forward to having you back the next time you need service!

May 20, 2019

Tire service Losing air in rear tire. driver's side. I did not have a appointment, Maurice and his team took care of the problem right away. Excellent service. More

by StanleyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 22, 2019 -

Sarant Cadillac responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Maurice!

May 20, 2019

a great experience with mr Joseph Mistretta As I mentioned before it was a great experience. Mr Joseph Mistretta acted with professionalism and care he provided me an explanation why he had to g More

by JCALIXTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, JCALIXTE! We are glad to hear you had a great experience with Joseph.

May 18, 2019

Excellent service Top notch quality service, Joseph Mistretta and his team solved all of the issues I was having with my vehicle. I will definitely be spreading the wor More

by Steve7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2019

perfect WILL GO NO WHERE ELSE FOR SERVICE OR SALES GREAT PERFECT PLACE TO DEAL WITH SALES AND SERVICE ARE INCREDIBLE TAKE CARE OF ALL YOUR NEEDS NEVER DISAPPOINTED. THEY GET THE JOB DONE NO GAMES NO HIDDEN F More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro
May 17, 2019

Friendly service The service appointment was easy to make and Maurice was helpful. The work was done completely and fast. The dealership from Antonio Centeno all the w More

by BOSSHOGG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 22, 2019 -

Sarant Cadillac responded

Thank you so much for the awesome review. We are so glad to hear you had such a memorable experience. Thank you for the feedback, it's greatly treasured.

May 07, 2019

Excellent Service Department I have never worked with a finer service department. Each and every person has the utmost professionalism. From Joe Mistretta greeting me to the effi More

by JUDISEA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019

Amazing service department. On Friday afternoon at 4:15 pm I ran over a spike in the road near my house. I immediately called Sarant service and reached Joe Mistretta. He told More

by TMCD603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

Such a gentleman Joe Mistretta I had service done my Cadillac CT6, and I had Joe Mistretta as my service advisor. What a gentleman he is! Sarant is lucky to have him as a service r More

by Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Sarant Cadillac responded

We're so glad Joe took such great care of you! Thank you so much for the wonderful review, we promise o always take care of you and be as transparent as possible. Drive safe!

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