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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,535 Reviews

1,535 Reviews of Sarant Cadillac - Service Center

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February 19, 2019

GREAT SERVICE As always the service was great and of course Joe Mistretta was right there to greet me and I was in and out in a reasonable amount of time.Alway More

by ED.KORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Sarant Cadillac responded

Thank you for your continued loyalty with us, Ed! All of us at Sarant Cadillac are happy to work with you. Please let us know whenever we can assist you again in the future!

February 18, 2019

Remotes needed replacement Service manager was professional during my visit. Replaced remotes that were not working. Very comfortable waiting area with coffee available. Thanks More

by Hoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Sarant Cadillac responded

Thanks for the review! We're happy that you were comfortable in our waiting room. We appreciate your patience and come back to see us again!

February 16, 2019

Continually awesome Awesome customer service, awesome auto service...great service may no longer be common, but you most definitely have it here....from soup to nuts and More

by sensesq7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Bill McCardle
Feb 19, 2019 -

Sarant Cadillac responded

Thank you for the kind words! We're glad you enjoy your visits with us as much as we do. We hope you'll continue to keep us in mind for your car needs!

February 15, 2019

Fast Service This is my third Cadillac, I like the dealership and the service department.They had my car in and out in a fair amount of time.Always have my car ser More

by lilmarengo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 19, 2019 -

Sarant Cadillac responded

It's always a pleasure working with you, and we appreciate you taking the time to leave us such a stellar review! We can't wait for your next visit!

February 15, 2019

Bought a new pre-owned car from Sal. I bought 2 Cadillacs from Sarant Cadillac and serviced my CTS for years and very hoppy with Sal who sold me both CTS's and, Joe M at Service and all t More

by gms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Carubba, Bill McCardle
Feb 19, 2019 -

Sarant Cadillac responded

Thank you so much for taking the time to review us! Your loyalty to our dealership means a lot to us. We'll be continuing to work hard to earn your business and provide five-star customer care with every visit.

February 13, 2019

Excellent and courteous service This dealership has always treated me great and I recommend them They have convenient hours and always stick to the scheduled times I do wish th More

by STEPHENFERRETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Bill McCardle
Feb 15, 2019 -

Sarant Cadillac responded

We really appreciate your recommendation! Thank you for telling us how we are doing! We appreciate your business and hope you come back soon.

February 10, 2019

Joe Mistretta and his team excellent as always! Antonio Centeno manages an excellent dealership! I have been a long time Cadillac owner and will continue to do business with Sarant because they are More

by Segue65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan
Feb 12, 2019 -

Sarant Cadillac responded

We are pleased to hear Antonio made your visit to our service department a great one! Please let us know if we can do anything else for you in the future.

February 10, 2019

Joe is is such a wonderful service representative. I must say Joe makes your experience at Sarant’ssevice department excellent.I was worried about the noise that my CT6 was making he reassured me it wo More

by Clay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Sarant Cadillac responded

Thank you for your amazing review! We are thrilled to hear that Joe was able to fix the problem with your CT6 and get you back on the road quickly. Please do not hesitate to let us know if you need any other services. We look forward to working with you again in the future!

February 10, 2019

totally worry-free -- I have confidence when I come in for service. The mechanics are highly competent and Joe is a wonderful service rep who listens and always tries to More

by 09 CTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Sarant Cadillac responded

Thank you for choosing Sarant Cadillac to perform all the maintenance needed on your Cadillac. We are happy to hear Joe and the team were able to answer any questions you had about the services done on your vehicle. Please let us know if there is anything else we can do for you in the future!

February 08, 2019

Professional service Entire staff was accommodating and friendly Our appointment was conviently rescheduled to suite our needs. We've been a customer of Sarant since we More

by AGENTI48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Feb 11, 2019 -

Sarant Cadillac responded

We are always thrilled to hear from lifelong loyal customers, like you! It is always delightful to know about how our team is doing great work every day. We look forward to working with you and your family again in the future!

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