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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,405 Reviews

1,405 Reviews of Sarant Cadillac - Service Center

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June 02, 2018

Excellent Service Very friendly staff. Have gotten to know them over time as this is my 3rd CTS purchased from them. Always have a laugh or two in addition to quality a More

by Johnny4759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rosen, Bill McCardle
Jun 05, 2018 -

Sarant Cadillac responded

Thank you so much for the wonderful rating! It’s always a pleasure doing business with you. Enjoy your new CTS and feel free to stop back in if there's ever anything else you need from us!

June 01, 2018

Loyal Sarant Customer Went in for an oil change, tire rotation and inspection today. Service is always top notch. Wouldn't go anywhere else. Great dealership all around! More

by Caddyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Sarant Cadillac responded

It's always great to have you back at the dealership! We appreciate your continued business and will be working hard to maintain our excellent service.

June 01, 2018

Friendly Service staff I was In and out quickly. Early Service department opening is a plus. The Coffee bar & waiting room are comfortable. I am always made feel a valued More

by Tzapp074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jun 04, 2018 -

Sarant Cadillac responded

Thank you for your feedback! We're glad to hear that you had a 5-star experience, and we appreciate you taking time to let us know. If you need anything in the future, please give us a call!

June 01, 2018

Won’t bring my car anywhere else The service is wonderful, I was talking to a customer who came from port Washington and agreed that she also wouldn’t take her car anywhere else. The More

by Rosie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Jun 05, 2018 -

Sarant Cadillac responded

That is excellent! Our guests are very important to us, and we take care of each unique vehicle with the precision it deserves. Thanks for continuing to choose Sarant Cadillac!

May 24, 2018

Oil Change Excellent! Brought my car in for oil change. Mentioned that my molding was loose could they fix it, instead they replaced it! They are amazing! More

by cargirl, judy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Sarant Cadillac responded

Thank you for the kind review, Judy, we're glad that your time with us was excellent. We hope that next time you need anything, we'll be able to help!

May 19, 2018

Oil change/tire rotation and check up The wait time was reasonable and the service representative was efficient and friendly. I would recommend Sarant as a service facility. The wait ar More

by Nick77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill McCardle
May 22, 2018 -

Sarant Cadillac responded

Thank you for the review and recommendations, Nick, we're happy that our team was so efficient and friendly during your visit. We hope we get to see you back again in the future!

May 19, 2018

smooth and easy I was greeted with a smile. Was written up quickly. Got a phone call once the car was analyzed to let me know what was happening and then another call More

by gr8fuldoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 22, 2018 -

Sarant Cadillac responded

Doug, thank you for reviewing us, we're happy to hear that Maurice and the team were able to quickly help out! We appreciate getting to help, and we hope we can do so again next time!

May 17, 2018

All my issues were addressed I took my Cadillac in to address a transmition issue which was addressed, and I got a dent in the door, which they also addressed. More

by Andrewanthony34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Sarant Cadillac responded

Glad to hear that our team took good care of you and your vehicle during your recent visit! Thanks for coming to see us and we look forward to working with you again in the future!

May 15, 2018

Service staff did a wonderful job, us usual. Joe took theme to explain everything and evened the technician come and check one of the repairs again at my re More

by JAYCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 18, 2018 -

Sarant Cadillac responded

It's great to hear that the service team always does a wonderful job helping, Jay, thank you so much for letting us know. We look forward to seeing you back again next time!

May 15, 2018

Service!!! The ease in scheduling an appointment. Maurice has always been very professional and has always updated me with the status of my vehicle. I would hi More

by rudy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira, Freddie Rollo
May 18, 2018 -

Sarant Cadillac responded

That's excellent news, Rudy! We're beyond happy to hear that Maurice can always help out and is always professional. We can't wait to see you back again next time!

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