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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,403 Reviews

1,403 Reviews of Sarant Cadillac - Service Center

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April 06, 2018

Cadillac Service Department are the Best Polite and Professional Service Department; timely completion of service while waiting! I've been buying/leasing Cadillacs for over twenty years and More

by KELLYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Sarant Cadillac responded

Thank you, Kelly Ann! We appreciate you trusting us with your Cadillac, it is always our pleasure to get it road-ready for you. Call us if you need anything more, and have a fantastic day!

April 05, 2018

Great Service I brought my car in for service. I was greeted by Maurice who was very friendly and accommodating. My car was serviced in a very timely manner. I h More

by Nina M Velez-Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Apr 06, 2018 -

Sarant Cadillac responded

We are happy to hear you had a pleasant service experience with Maurice, Nina! Thank you for the kind words and positive five-star review. We hope to have the opportunity to work with you again in the future. Thank you!

April 04, 2018

Always great service I brought my car in for an inspection. I also asked them to check my tire pressure. As usual the service rep who I introduced himself to me as Maurice More

by Huzie1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Apr 06, 2018 -

Sarant Cadillac responded

Thank you for taking the time to share your service experience with Maurice. We are happy to know that he was accommodating and was able to get your car service in a timely manner. Please let us know how we can help in the future. Thank you!

April 04, 2018

very professional and complete I have always been impressed with the service received at this service center. The employees that work at this service center have always been profes More

by broe9652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Sarant Cadillac responded

Thank you for the wonderful feedback about our service team! We truly appreciate your continued trust in us and look forward to your next visit. Have a great day!

April 04, 2018

The best Because everyone is very friendly and we love the the professional And quality of your work and people. If I could give more then 5 stars I would More

by Lyn1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Meadows
Apr 05, 2018 -

Sarant Cadillac responded

We wish you could give more than 5, that'd be great! Thank you for letting us know that you love the professional and quality work we provide. Come back and visit us again next time you need anything!

April 02, 2018

Service The service crew was great today and got me in and out quickly which is why I gave the 5 star rating. I would not recommend or purchase from Sarant a More

by Jesiryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Sarant Cadillac responded

Thank you for the review, Jesiryan. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

March 29, 2018

Pleasant experience. To me it is very important that the service you receive should match the acquisition process of the vehicle. Sarant made the receiving process as plea More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 30, 2018 -

Sarant Cadillac responded

We're beyond happy to hear that Maurice and the team were able to make your visit with us so pleasant, Tom. Thank you so much for the review, we hope that we can see you back again!

March 28, 2018

Maintenance I get there. Someone hands me a ticket. I drive in. I am greeted with amity. I am advised I can wait in the waiting room and have some coffee. I do th More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Sarant Cadillac responded

Benjamin, thank you for telling us about your experience at Sarant Cadillac! We are glad that you had a no hassle, positive experience with us, and we hope you see you again! Thank you!

March 16, 2018

Great customer service - they all treat you like family! Visiting the service department run by the manager, Charlie, is a great experience. Charlie, combined with Joe Mistretta, is a very winning combinati More

by scotthsesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie (Service manager),Maurice Pereira, Anthony Soriano, Marc Rathaus
Mar 16, 2018 -

Sarant Cadillac responded

This is great feedback to hear, Scott! Thank you for taking the time to share your positive feedback and kind words about our service staff. Please come see us for any of your vehicle needs. Thank you!

March 13, 2018

Cadillac and loving it John f Nass our sr was such a pleasure to deal with. He was the best to deal with. Great knowledge of the product. By far the best More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Sarant Cadillac responded

Wonderful to hear, Bobby! Thank you for your kind words about John. We’re glad he could help provide such an enjoyable experience for you. Please let us know how we can continue to help with your car and service needs in the future. See you again soon!

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