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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,577 Reviews

1,577 Reviews of Sarant Cadillac - Service Center

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June 28, 2018

Personalized Service The right place for your Cadillac or G.M. car to be maintained at the level of production. I've serviced over five Caddy's and every one stayed in min More

by RED2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your Receptionist , Heidi McGough, Teresa Gunshinan
Jul 02, 2018 -

Sarant Cadillac responded

It's great to hear that your experience with Joe on our service team was a great one! Thank you for your business and we look forward to seeing you again soon.

Nov 17, 2021 -

RED2GO responded

Y'all guys are my favorites!👏🏾👏🏾👏🏾👏🏾

June 27, 2018

Quick and efficient Joe was thorough and efficient while providing exceptional customer service. Provided great information about additional services and was accurate wit More

by Aromeo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Sarant Cadillac responded

Sarant Cadillac is happy to hear that you had a great experience, Aromeo! One of our goals is to make ever service visit as quick and painless as possible, and we're pleased that Joe could do that for you. It's a pleasure doing business with you and please let us know if there's anything we can do for you in the future!

June 26, 2018

Inspection Time! My inspection was over due so before I got a ticket I needed to get it done! I was in and out in an hour. More

by Tee Bussi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Sarant Cadillac responded

We're glad to hear Joseph delivered such a positive service experience, Tee! Thank you for taking the time to give us this valuable feedback. Please let us know if there is anything we can do for you in the future!

June 20, 2018

Alway had a great experience. Joseph Mistretta has always treated me with great service explains everything that’s being done to my car and keeps me updated I’ve been buying and le More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Sarant Cadillac responded

Communication is key! We're grateful to know that you had a great experience with Joseph. Thank you for your continued business. We look forward to working with you again the next time you drop by!

June 19, 2018

First Timer- can't wait for the next one! Fast friendly accommodating - great coffee!!!! I was so impressed - I cannot wait for my next oil change - I wish I got the name of the guy wo took m More

by debhick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Freddie Rollo
Jun 19, 2018 -

Sarant Cadillac responded

Thank you for taking the time to let us know you had such a pleasant experience with us! We really appreciate it and look forward to working with you again in the future!

June 16, 2018

Going for service My visit was comprehensive and just what my car needed. Any problems were assessed quickly and taken care of immediately. My rear window washer was More

by SuzyQ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Jun 19, 2018 -

Sarant Cadillac responded

It's good to know that our team could get you back on the road so quickly! We pride ourselves on speedy service without sacrificing quality -- so it's good to know that you received top-notch service throughout. Thank you for your great review!

June 16, 2018

Excellent as always Top notch, from sales to service dept. Joe in service Dept is the best and always treats you with superb service. They treat you like a family. The d More

by Jeffs.mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Jun 19, 2018 -

Sarant Cadillac responded

Hey Jeff, It's so good to hear that Joe and the team took such great care of you! That level of customer service is what our dealership is all about. Thank you for the kind words and the excellent review!

June 16, 2018

Great People Great Service always a pleasure to do business with these people. Clean place convenient always on time and facility is up to date and knowledgeable More

by franktee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Jun 19, 2018 -

Sarant Cadillac responded

That's what we like to hear, Frank! Our team was more than happy to accommodate you. We appreciate your stellar review!

June 15, 2018

Very pleased I was met by Maurice with a handshake and a smile my car was in need of a bath I was embarrassed but also needed service we joked about it . Within on More

by Karmawater1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jun 18, 2018 -

Sarant Cadillac responded

First off, thank you for your 20+ years of business with us! We're so glad to hear that Maurice took such great care of you and your vehicle! That level of customer service is what we strive for. Thank you for your excellent review, and we look forward to working with you for years to come!

June 12, 2018

Quick, courteous, & thorough. These guys are the best. Always willing to accommodate, friendly and honest. Never recommend anything that you don't need to do. Would highly recommen More

by Dominic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Sarant Cadillac responded

We're glad to hear that, Dominic! We love to be up-front and honest with our customers about their cars. We appreciate you taking the time to give us a review and we look forward to seeing you again!

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