Sarant Cadillac - Service Center

Great service. Joe is the best, quick service and if ever there is a delay they make up for it. Joe is the best, quick service and if ever there is a delay they make up for it. More

Service department personal knowledgeable and understanding Treated well and with respect whenever I need service understanding Treated well and with respect whenever I need service More

PLEASE READ! ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with t ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with the service manager Joe and he told me to take my vehicle to another dealership because the vehicle's on his lot are priority and will always come first before my vehicle!! I even found out how to do the repair to my vehicle online. I printed it out and handed the part number and how to repair the issue with pictures to the service department head. I got my vehicle back 4 days later with an apology from the service department saying that they can't figure out the problem and did nothing but tighten and lube some bolts. This went on for over a year and a half. The only reason why I took it to Serant Cadillac is because there local and I have an extended warranty. I recently took my vehicle to a local mechanic and it took them 1.5hrs and the issue is RESOLVED!! Never again Serant Cadillac you wasted over a year and a half of my time. More

Sarant always does an excellent job. I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! More

Brand new car purchased from Sarant with electrical issues. Sarant said they fixed them but issues persist. Staff was rude. issues. Sarant said they fixed them but issues persist. Staff was rude. More

Defective touch-screen was replaced without a problem and a sunroof issue was corrected quickly and easily. Professional service from the team once more. a sunroof issue was corrected quickly and easily. Professional service from the team once more. More

Excellent and timely service provided by Gerson and his team as I have come to expect. team as I have come to expect. More

Made an appointment for Dentless paint removal. When I got there turned out you have to call an 800 number and go somewhere else. Manager was appropriately apologetic but it was a waste if my t When I got there turned out you have to call an 800 number and go somewhere else. Manager was appropriately apologetic but it was a waste if my time More

Thanks for great job 👏 thanks for everything appreciate that five star 🌟 nice clean work thanks from mr Toni that five star 🌟 nice clean work thanks from mr Toni More

Service center is always professional and courteous. They inspect the car thoroughly and keep is running well. They inspect the car thoroughly and keep is running well. More