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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews
Call Service Center (516) 473-0977

1,537 Reviews of Sarant Cadillac - Service Center

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June 24, 2023

Excellent service and care from Gerson and Dino. Did a great job getting me in and out quickly and took good care of the car. More

by Chandra62
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
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Jun 25, 2023 -

Sarant Cadillac responded

Thanks for your feedback, Chandra! We're happy to hear that Gerson and Dino were helpful during your recent visit. We value your business and look forward to seeing you on your next visit!

June 23, 2023

Easy scheduling and accomodations for change, friendly staff, efficient communication, coffee station would be good. More

by wancleung
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2023 -

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

June 21, 2023

For the first day I met Bill it was great a great experience, Sarant you have a great team! More

by AMARACIC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

Sarant Cadillac responded

That's great to hear! Bill is a valued member of our team and we will be glad to pass along your compliments to him. Thank you for choosing Sarant Cadillac. Come see us again soon!

June 19, 2023

Always greeted with a smile when dropping off my car. Great service and fast car return. More

by DREWPARK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Sarant Cadillac and we hope to see you again.

June 17, 2023

Came in with an inoperable CUE system. Service Manager Joe Mistretta did an amazing job of getting the replacement and having it installed within 24 hours. On another issue with the head More

by JAYCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Sarant Cadillac responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Sarant Cadillac. Thank you for your business and we look forward to seeing you back again next time!

June 17, 2023

TONY AND JOE ARE OUTSTANDING THEY AND THE REST OF THE SERVICE DEPARTMENT ARE THE REASON WHY I KEEP COMING BACK TO SARANT More

by DONNAGKOENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Sarant Cadillac responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Sarant Cadillac. All the staff will continue to work hard to provide great customer service for each visit.

June 15, 2023

ALWAYS A GREAT EXPERIENCE,GOT MY VECHICLE IN FAST DID RECALLS AND OIL CHANGE. JOE AND TONY WERE PERFECT . I WILL GO TO NO OTHER DEALER SO DEALERS SAY THEY ARE #1 THEY SHOULD TAKE ALLITTLE LESSON FROM SAR More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

Sarant Cadillac responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again soon!

June 13, 2023

Easy to schedule an appointment. Accommodating. Very cordial. Had the car washed afterward. Called me in a timely manner once the car was completed. More

by PFRANCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Sarant Cadillac responded

Thank you for the 5-star review! We're so glad you were pleased with your service visit. Thank you for choosing Sarant Cadillac. Come see us again soon!

June 13, 2023

Upon entering the showroom at Sarant Caddy , the people were just fantastic., moving on to the service department they are equally as good More

by abmarrone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene, Joyia Roper
Report | Print
Jun 14, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for the positive feedback. We're proud to have provided you with such excellent service. We're looking forward to seeing you again for your future service needs!

June 10, 2023

Both sales and service staff are very helpful, professional, and customer friendly. Will lease my next car here More

by VPIZZULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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