Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,555 Reviews

1,555 Reviews of Sarant Cadillac - Service Center

Sort by
October 27, 2022

everything went smoothly and I did not have a long wait. The people there are very nice and they actually listen to you!!! More

by YPEPPATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Sarant Cadillac responded

We're glad that you had a positive experience with Sarant Cadillac. Thank you for taking the time to let us know how we did. If there's anything else we can do for you in the future, please feel free to give us a call or stop by!

October 24, 2022

Prompt Attention. Excellent Service, Friendly Advisors, and a Professional Staff. Excellent amenities.Waiting time was short. More

by Schwartziej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Sarant Cadillac responded

Thank you for taking the time to leave us such a positive review! We're glad to hear we could provide satisfaction every step of the way during your visit. Please let us know if there is anything else we can do for you!

October 21, 2022

The service is outstanding The service writer explained everything that needed From the mechanics to All who work there are very pleasant very clean I always recommend my family and friends to go to Sa More

by Fasteddie2056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Sarant Cadillac responded

Thank you for your positive feedback! We sincerely appreciate both your business and your recommendation. We look forward to seeing you again soon!

October 19, 2022

Quick and easy. All services performed as promised. I would recommend this dealer to all. More

by jnm0355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to leave this review of your recent experience at Sarant Cadillac. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

October 18, 2022

Great service. Joe is the best, quick service and if ever there is a delay they make up for it. More

by acrispy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to let us know how we're doing! We're glad to hear we provide a positive experience. Please let us know if there is anything else we can do to help you!

October 15, 2022

Service department personal knowledgeable and understanding Treated well and with respect whenever I need service More

by NOV37G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Sarant Cadillac responded

Thank you for the kind words! We're glad our service team could provide a positive experience. Please let us know if there is anything else we can do for you!

October 15, 2022

PLEASE READ! ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with t More

by Never Again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback. We are deeply sorry that you have not experienced the best customer experience in our service department. We try to offer our customers the best service we can at any given time. We hope that you will reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

October 11, 2022

Sarant always does an excellent job. I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Sarant Cadillac responded

Thank you so much for the kind words, we'll be sure to pass your comments on to Joe! We look forward to seeing you again for your future car needs.

October 09, 2022

Brand new car purchased from Sarant with electrical issues. Sarant said they fixed them but issues persist. Staff was rude. More

by Fm30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback and are very sorry to hear that your expectations were not met. We do our best to provide excellent customer service and would love a chance to make it up to you. Please contact our management team at Acenteno@sarantcadillac.com to discuss this more.

October 06, 2022

Defective touch-screen was replaced without a problem and a sunroof issue was corrected quickly and easily. Professional service from the team once more. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sarant Cadillac responded

Thank you for your review! We're glad everything was done quickly and to your satisfaction. Please feel free to reach out to us if there's anything else we can do for you.

...
41
...