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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,577 Reviews

1,577 Reviews of Sarant Cadillac - Service Center

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February 08, 2022

Very professional and understanding staff. Joe Mistretta was really good at listening to my concerns. This is the second time I had a problem with my Escalade and Joe was fantastic at taking the car in and More

by rick.duggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for the feedback, and have an awesome day!

February 04, 2022

Once again Sarant's service department provided excellent service. Corrected all my concerns. Friendly and very professional. More

by COYOTESTUDIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Sarant Cadillac responded

Thank you for the amazing feedback! If we can help you further in any way, please let us know. Take care!

February 04, 2022

The service at Sarrant Cadillac dealershipwas was Great My car came clean inside and out More

by muggy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Sarant Cadillac responded

This is what we like to hear! We are pleased to hear you were satisfied after your service visit. Come back and see us soon!

February 04, 2022

My car has always been serviced in an excellent and professional manner. The auto tech returns my car in excellent condition and running perfectly. More

by buffordt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Feb 07, 2022 -

Sarant Cadillac responded

Thank you for sharing your service experience with us. We pride ourselves on our helpful and professional staff members. Thank you for your business and continued loyalty, and we hope to see you again next time.

February 03, 2022

My service advisor Gerson was excellent. Very polite and knowledgeable. My Cadillac was well serviced--quickly and efficiently---I will be returning in the future!! More

by maven107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson
Feb 07, 2022 -

Sarant Cadillac responded

Thank you for the great rating and review! Gerson will truly appreciate the kind words and shout-out. We look forward to seeing you again soon! Take Care!

February 03, 2022

Everyone in the service dept. is extremely friendly and they come over to me while waiting to let me know how much longer and if additional items need to be serviced and than washed my dusty car. I am ex More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Sarant Cadillac responded

Customer service is of the utmost importance to us here and we're so glad to hear our team hit the mark during your service visit! We appreciate you taking the time to leave us a review!

January 24, 2022

I'm new to Cadillac but all my Sarant Cadillac service experiences are very good. Tony was very professional and took care of the replacement part my car needed. He kept me informed by phone and called w More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thanks for the review!

January 23, 2022

Service is outstanding, Joe is Excellent he explained the Service to you with friendliness very courteous an assets to the company More

by DSPRING423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 24, 2022 -

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 20, 2022

The service is perfect every time. That's why I always go to Sarant for my 2016 SRX. Never a concern. Everything is done right, never have to worry. Thank you! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Sarant Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!

January 17, 2022

Because of an upcoming emergency road trip to Florida, I was able to schedule a needed oil change and tire rotation for the following day. I arrived early and decided to leave my vehicle. I was contacted by More

by Gray wolf 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Sarant Cadillac responded

Thank you for the detailed review! We're happy our team was able to help out. Please let us know if there is anything more we can do for you. Our team is always happy to help!

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