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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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October 21, 2021

Always a pleasure coming into the dealership Joe Antonio and the rest of the team will always awesome and treat you like family More

by LAC2520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Sarant Cadillac responded

Our goal is to make all of our customers as comfortable as possible, so we're pleased to hear this! We look forward to your next visit. Have a wonderful day!

October 16, 2021

They are very fair I have been a customer for a few years always very good to me More

by ANGELA.KOWALCZYK1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 18, 2021 -

Sarant Cadillac responded

That's great to hear, Angela! Thank you for taking the time to let us know how we're doing. We're proud to be entrusted with your service. We look forward to seeing you again for your future service needs!

October 16, 2021

Sarant's service department continues to be a cut above the rest. Joe Mistretta greeted me upon arrival. No one enjoys having their vehicle serviced and the usual extended wait times but the Sarant Servic More

by NEIMORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sarant Cadillac responded

Thank you so much for sharing your feedback with us! We are so pleased to hear that you have had consistently positive service experiences. Thank you for your business and for your continued loyalty. Come see us again soon!

October 14, 2021

Tony DiGuiseppe was friendly, knowledgeable, and competent. Fixed my brake problem. All staff very friendly. Waiting area comfortable. More

by connie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 18, 2021 -

Sarant Cadillac responded

Thank you for the kind words! We are delighted to hear that Tony and our team gave you a great experience! Please come back and see us again soon!

October 14, 2021

Great job. Always on top of the problem. Gentlemanly staff. Very clean. Always concerned and thoughtful. More

by alexjanow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sarant Cadillac responded

Thank you for letting us know how we are doing! We are delighted to hear that you had a great experience with our team. Come back and see us again soon!

October 06, 2021

Joe Mistretta is my service advisor and is always on point. Joe is professional and is a asset to Sarant Cadillac. More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Sarant Cadillac responded

Thank you for the kind words about our team! We look forward to the opportunity to take care of you in the future. Have a wonderful day! -Your Sarant Cadillac team.

Oct 06, 2021 -

vasiejo responded

Sarant Cadillac is a landmark in Farmingdale. I rode my bicycle past that dealership as a kid. I'm now 68 years young.

October 01, 2021

waited 5 hours in the small waiting room for service...didnt know what was going on until the service was done. vehicle was covered in fingerprints and dirty. other high end dealerships wash the More

by grimreaper6905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Sarant Cadillac responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. Customer satisfaction is our top priority and we never want you to leave our dealership unhappy. Because of this, we'd like to personally apologize as well as make things right. Please, at your convenience, reach out to our Service Manager, Tony Vicente at 516-473-0925 so we can do just that. We value your business with us at Sarant Cadillac, and look forward to speaking with you soon.

September 30, 2021

Tony D there is a is a good friend we first met when he was working at Atlantic Cadillac I followed him because he service my vehicle for eight years and took good care of me and now I’m with him again More

by RICHARDWENDELLJOHNSON
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the service Tony and the rest of our team did. We hope to be of service to you again soon!

September 28, 2021

Always a great experience. Service department is awesome ! Never a problem getting an appointment. Always warmly greeted and treated respectfully and professionally. More

by Allen Allsop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 29, 2021 -

Sarant Cadillac responded

MaryAnn - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we hope to see you again soon.

September 27, 2021

From check-in to the completion of my service work everything was great. It was a real pleasure to work with Tony DiGuiseppe. More

by CARL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Sarant Cadillac responded

Thank you, Carl, for letting us know about your time with our service team. Please let us know if there is anything else we can do to help you.

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