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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,555 Reviews

1,555 Reviews of Sarant Cadillac - Service Center

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June 05, 2021

Always great service. I never go anywhere else because I trust the people who I brought my Cadillac from. Joe and the service men do a great job. More

by Dad2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thank you for leaving us this great review! We look forward to seeing you again when it comes time for your scheduled service!

June 04, 2021

Great Service. I came in because the engine light was on but the service dept. serviced the entire car. I was vey pleased with the service I received. More

by caylor691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thanks for the kind words! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

June 03, 2021

Every time I visit for service I am treated like one of the family. My needs for service are completed in a timely manner and I always feel that my car is treated in the best possible way. Thank You to m More

by gregbar11
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Sarant Cadillac responded

Thank you so much, Greg, for your wonderful feedback on Tony and the team. We take a lot of pride in our team and their ability to provide above and beyond customer service at every visit. If there's anything additional our team can help with, just give us a call. Take care, and have a wonderful day!

June 02, 2021

Great service once again! Joe took care of me without an appointment. I was in and out quickly and all the work was done properly. More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Sarant Cadillac responded

We're happy our team could take care of your service needs efficiently! Thank you for trusting us with your vehicle and please let us know if we can help with anything else!

June 02, 2021

THREE visits to fix the backup camara and display. It's still NOT WORKING properly!!! I was given my car back three times and told that it was corrected. I didn't even leave the parking lot and I could se More

by CAROLPOETSCH
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Vicente
Jun 04, 2021 -

Sarant Cadillac responded

Carol, thank you very much for your feedback about your experience in our service department. We strive to completely resolve every customer's vehicle concerns and we’re disappointed to know you’re still experiencing issues. We’d like to work with you to find a resolution and we request that you call Tony Vicente, our Service Manager, at 516-473-0925. Thanks again.

May 29, 2021

Tony’s the best i pass 3 caddy dealerships and go out of my way just because hes the best. I’m in my own real estate business for 50 years but I could tell you something , you can’t find time people like More

by NALIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Sarant Cadillac responded

Thank you so much for making the extra drive to come see Tony and the rest of us here at Sarant Cadillac! Your feedback means so much to our team and we appreciate your continued support. We look forward to working with you again on your next visit!

May 29, 2021

Joe Mistretta is the most professional, competent and accommodating service manager that I’ve ever had the pleasure of dealing with. He always goes out of his way to make sure that I am 100% satisfied! More

by TMCD603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Sarant Cadillac responded

Wow, thank you so much for sharing this glowing feedback with all of us at Sarant Cadillac! We're so happy that Joe could exceed your expectations at each step of the process. Let us know if we can help with anything else!

May 28, 2021

SERVICE DEPT IS GREAT NEVER HAD ANY PROBLEMS ALWAYS A PLEASURE WHEN GETTING SERVICE OR PURCHASING A NEW VECHICLE. BETTER ATMOSPHERE THAN KING OROUKE CADDY. SARANT CARES ABOUT THEIR CUSTOMERS. More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Sarant Cadillac responded

We're so pleased to know you had such a positive experience with our team! Thank you for being a part of the Sarant Cadillac family and for sharing this review with us. We look forward to working with you again on your next visit!

May 28, 2021

Good experience over all, very satisfied. I will say this. if you want my review don't tell me you won't except it unless I meet a 25 word minimum- remember the old adage- KISS- Keep It Simple Stupid- More

by SarantCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jun 01, 2021 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac and for taking the time to leave us this review! We appreciate your patronage and hope to work with you again in the future!

May 26, 2021

Service Department has always been great. I wouldn't bring my Cadillac anywhere else. As soon as I said I was unable to wait for the car, a loaner was ready in 5 minutes. Thank you, as always!! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 27, 2021 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience, Jesse. We value your business and look forward to seeing you on your next visit!

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