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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,536 Reviews

1,536 Reviews of Sarant Cadillac - Service Center

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March 28, 2021

There are Cadillac service centers closer to my home, but I chose the best. And the best is Sarant Cadillac. For throughout, outstanding, professional service, Sarant is the only place I trust. Tony is kno More

by ZANNE114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sarant Cadillac responded

Thank you so much for the fantastic review! We are thrilled our team has always been able to make your experiences with us, great ones. Please do not hesitate to let us know if you need anything else!

March 27, 2021

Always a pleasure bringing my car to Sarant Cadillac. The repairs and the issues are always fixed properly and prompt. When you go to Sarant Cadillac you don’t feel like a customer you feel as if your famil More

by ROBV76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review! We are thrilled Tony and the entire service team have always been able to get you in, out, and on the way. Please let us know if you need anything else!

March 27, 2021

Exceptional service and quality. The staff is friendy and knowledgeable. My service advisor Joe was great. He makes you feel like an old friend or family and truly cares about your needs and helps resolve an More

by VMIKEV1559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review. We are happy to hear Joe and the entire service team were able to make your customer experience great. We look forward to working with you again soon!

March 26, 2021

Had a scheduled service appointment, first time at this dealership. Very professional, friendly and sincere. The service writer Tony already had a loaner vehicle available for me but I decided to wait for More

by JDVETTE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review! We are thrilled Tony and the entire service team were able to get you in, out, and on the way. Please let us know if you need anything else!

March 24, 2021

The most accommodating service department I’ve experienced Dawn Scarpinato was excellent and courteous She went above any expectations and followed through on every detail More

by WCARDINALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sarant Cadillac responded

We appreciate you taking the time to leave us such a great review! We are happy to hear Joseph, Dawn, and the entire service team were able to get you in, out, and on your way safely and quickly. Please do not hesitate to give us a call if you need anything else!

March 24, 2021

Great experience in the service center . I'm new to the Sarant family but I believe i'm off to a good start. I remember riding a bicycle as a kid past the dealership. I'm now 67 years old. They must be doi More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeMartini
Mar 29, 2021 -

Sarant Cadillac responded

We always love to hear from our happy customers. We are thrilled you had a great experience with our team. We look forward to working with you again soon!

March 22, 2021

Joe Mistretta and Maurice Pereira are hardworking, kind and knowledgeable. The cars might be less than perfect, but they always do their best to get my problems resolved in a timely fashion. More

by WGEEWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 24, 2021 -

Sarant Cadillac responded

Thank you for the very kind words! Joe and Maurice will be delighted to hear that they were a pleasure to work with. We are lucky to have them on our team. Please come back and see us for any of your future car needs!

March 20, 2021

Tony d is amazing. He did a great job helping me get service on my husbands truck. He is a pleasure to work with. I would recommend him and Sarant Cadillac to my family and friends More

by DINALUISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Sarant Cadillac responded

Thank you for the feedback! We appreciate you choosing Sarant Cadillac and we hope to work with you again in the future.

March 18, 2021

Terrible!! Did not repair what we initially brought the vehicle in for (2 new Headlight assemblies). Almost 4K later and 6 days later, we still don’t have new lights. A thousand dollar patch job was done w More

by JGIOUVALAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Centeno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sarant Cadillac responded

Thank you for sharing this candid feedback with our team. Please know our team takes customer care extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our Service Director, Joe Mistretta, at (516) 473-0925.

March 17, 2021

Excellent service always!!! Simply the best. Thank you Excellent service always!!! Simply the best. Thank you for your services.. Keep up the great work I will recommend to everyone...thank you than More

by johanna.garciat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio, Maurice Pereira
Mar 19, 2021 -

Sarant Cadillac responded

Thank you for the kind words! Please let us know how we can continue to help with your car and service needs!

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