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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,550 Reviews

1,550 Reviews of Sarant Cadillac - Service Center

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December 23, 2020

Cadillac needs to step up to the plate financially. The cost for a rear shock compressor was $1,ooo on a vehicle with 55,000 miles. I have a 2,000 Cadillac that is also garaged with only general maintenanc More

by JMB54336
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 28, 2020 -

Sarant Cadillac responded

Thank you for your feedback. We are sorry that you are disappointed with your service costs. If you have any feedback about our service team or experience at Sarant, please reach out to our Service Director, Joe Mistretta, at 516-293-0872 at your earliest convenience. Thank you.

December 23, 2020

I continue Tyne very satisfied with the entire Sarant team. Merry Christmas to the entire Sarant team. I look forward to many more years of good service! More

by DQPUGLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Sarant Cadillac responded

Thank you for the great review! We're glad to hear the service team consistently provides a top-of-the-line experience for you. Have a wonderful holiday season and we look forward to seeing you back next time!

December 20, 2020

Joe mistretta makes it a pleasant experience to bring my cars in for servicing at Sarant cadillac. He is the main reason I bring my cars into Sarant for servicing More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Sarant Cadillac responded

Thank you for your positive comments about Joe! At Sarant Cadillac, we strive to provide an outstanding customer experience and the best possible pricing. We appreciate your support.

December 20, 2020

Sarant is the best great and good job and fast, excellent that they are opening on Saturdays, disinfected the car at the end of the service More

by Sorencasella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Dec 21, 2020 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

December 19, 2020

i always lease my cars from sarant cadillac/john nassour is the best/so polite and i know how much he cares to make my family happy. antonio the manager is also excellent. thank you sarant. More

by arthur
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Sarant Cadillac responded

Thank you for your positive feedback about your recent experience with John, Antonio, and the Sarant Cadillac team. Providing a wonderful service experience is a top priority for us, and we’re glad you were pleased with the service you received. We look forward to working with you again.

December 18, 2020

Sarant is the best! The most wonderful repair service with Joe Mistretta as the person in charge... thank you Joe for your patience in dealing with these maintenance of my Escalade EXT... More

by BFERRARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

December 17, 2020

As always Sarant service performance was top quality. On short notice they found the issue that caused engine light to go on. It was repaired in 20 minutes. Such a comfort to know they are efficient and re More

by GGWT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Maurice Pereira, Abe Kolat
Dec 21, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review! We are glad you had a great experience with our parts and service department. Please let us know if there is anything else we can do for you!

Dec 21, 2020 -

GGWT29 responded

Keep up the OUTSTANDING service.

December 15, 2020

Sarant Cadillac is an excellent dealership to do business with.I would never go anywhere else to buy or lease a Cadillac car. Thank you for always being there when needed.n More

by CAIMANOC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Sarant Cadillac responded

Thanks for the great review! We work hard to provide a great experience every time, whether in sales or service, and we're glad to hear Tony and the team succeeded. Thank you for choosing Sarant Cadillac and we look forward to seeing you again next time.

December 15, 2020

ALWAYS GREAT, AND HELPFUL AND COMPLETE.THE STAFF COULD ALWAYS GREAT, AND HELPFUL AND COMPLETE. THE STAFF COULD NOT BE BETTER AND ARE ALL VERY KNOWLEDGEABLE. IT IS A PLEASURE TO BRING THE CAR THERE. More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Dec 17, 2020 -

Sarant Cadillac responded

Thanks for the great review! We're glad to hear that our team was able to provide a fantastic customer service experience and get you back on the road quickly and safely. We appreciate your business and look forward to seeing you back in the future!

December 14, 2020

Thanks for always taking such good care of our car, and always taking good care of us!! Maurice and Joseph in service are always looking out for our best interest. Best wishes always to your entire team! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 15, 2020 -

Sarant Cadillac responded

Jesse, thanks for choosing Sarant Cadillac for your recent service appointment! We're always grateful for the opportunity to work with you, and we're glad to hear that you enjoy dealing with Maurice and Joseph - they're the best! Best wishes to you and Gordon, please let us know whenever we can help you out again in the future!

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