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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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December 04, 2020

Been going to your dealer for many years .the staff is great from beginning to end .you get greeted at the outside garage door once in the shop the service manager ,advisor and mechanic greeted me ..I did More

by john.k2258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 08, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We’re happy to hear that our service team took great care of you! Thank you for your business and we hope to take care of any of your future car needs!

December 04, 2020

Salesman, John Nassour was knowledgeable and professional. Second time I leased a car from Sarant and equally pleased this time even though there is a dealership very close to my home. More

by HDUBROW
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review! We are glad to hear that John was able to help you and provide you with a great experience. Let us know how we can help with any future car or service needs you may have!

December 04, 2020

FRIENDLY SERVICEEVERY ONE IS VERY HELPFUL IT IA ALMOST FRIENDLY SERVICE EVERY ONE IS VERY HELPFUL IT IA ALMOST 12 YEARS I AM VERY HAPPY WITH SARANT CADILLAC. LOOKING FORWARD TO HAVE MY NEXT SUV! THANK More

by SUSHILHLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. We hope we can see you again soon!

December 03, 2020

I have been a customer for many years and the service department workers are always very nice to me and take care of my cars well. More

by ANGELA.KOWALCZYK1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 04, 2020 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We’re happy to hear that our service team took great care of you. If you ever need help in the future, we’re always happy to do so!

December 03, 2020

I w3as notified by Tony about two recalls for my car. I scheduled an appointment Tony greeted me and told me that each recall would be handled and while I was there I also requested an oil change which was More

by gregbar11
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Sarant Cadillac responded

We are glad that Tony was able to provide you with a great experience. We appreciate your recommendation and 5-star rating and we hope to see you again soon!

December 02, 2020

Sarant Cadillac never fails in providing top notch professional, courteous and and expedient service. During my most recent visit, I was taken care of by service advisor Abe who provided excellent and More

by Revoww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira, Abe Kolat
Dec 04, 2020 -

Sarant Cadillac responded

Wow, such kind words! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Abe. If there is anything else we can help you with, please just let us know!

December 01, 2020

EXTREMELY PLEASED. TAKEN ON TIME AND TOOK CARE OF ME CLEARLY EXPLAINED EVERYTHING IN A TIMELY MANNER.... EXTREMELY COMPETENT GAVE FOLLOWUP INFORMATION TOLD ME HOW LONG SERVICE WOULD TAKE. More

by dbalboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Dec 03, 2020 -

Sarant Cadillac responded

Thank you for leaving us five stars with your great review! We look forward to helping you again next time you need service on your vehicle!

November 30, 2020

great service. pleasure to work with joe mistretta..dino has been servicing all of my cadillac cts-v 's.this survey is done by areal customer More

by FJPAZ3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Sarant Cadillac responded

Thanks for the great review! We love to hear shout-outs like this as we're very proud of our team. We appreciate your business and hope to see you back next time!

November 26, 2020

Top Notch service. Professional and quick. Even made time to give my other car a quick inspection while I waited. Very happy with Sarant and their team!! More

by KEITH.NOVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Sarant Cadillac responded

Thanks for reviewing us and rating us 5 stars! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. We look forward to assisting you in the future!

November 24, 2020

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac. More

by Seth711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We are glad to hear that Tony was able to help you and provide you with a great experience. We value your business and look forward to seeing you on your next visit!

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