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Sayville Ford

Sayville, NY

4.7
2,420 Reviews
Sayville Ford has been family owned and operated for three generations - over 60 years! Not only are we the largest independent Ford dealership in the New York region, but Sayville Ford's focus on complete customer satisfaction has earned us the reputation as a leader in the automotive industry. Our sales team and support staff are the finest. Their hard work, dedication and expertise allow us to provide you with the highest level of service. The professional and courteous sales staff at Sayville Ford are consistently able to offer our customers the best service and selection at the lowest prices. We have hundreds of new Ford cars and trucks on site as well as a vast selection of quality pre-owned cars and trucks from a variety of manufacturers.
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5686 Sunrise Hwy

Sayville, NY

11782

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Showing 2,420 reviews

November 28, 2020

Kyle was very accommodating and attentive without pushing too hard as you’d expect from some dealerships. He was prompt and worked well over the phone if that’s your preference. More

by usmc123.pn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Karlsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Sayville Ford responded

Thank you for the review and your business.

November 25, 2020

This is year 3 with Sayville Ford. Our company fleet of trucks continues to grow with leasing and purchases only through Sayville! Thank you Marianna for your professionalism and dedication...you make it More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Donofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianna Fleischman
Nov 30, 2020 -

Sayville Ford responded

Thank you John for the review and your repeat business.

November 25, 2020

Purchasing my F150 from Sayville Ford was an overall excellent experience. Tiago was a great salesmen because he didn’t ‘sell’ me anything. He provided me with all of the information I requested (even o More

by why88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiago Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Sayville Ford responded

Thank you for the review and your business. Enjoy your F150

November 24, 2020

Very nice people, and great cars. Awesome experience working with Tommy in the Finanace Dept. and Robert in the Sales Dept. Nice 2018 Ford Fussion. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tarnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Lumley
Nov 24, 2020 -

Sayville Ford responded

Thank you for your business. Enjoy your new vehicle.

November 24, 2020

I was in between from couple of different dealerships until I met Ryan..his demeanor extensive knowledge and patience made me a nice truck owner..I wish him the best..thanks again More

by Jay E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Devereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Devereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Sayville Ford responded

Thank you Jay for the review and your business.

November 24, 2020

Brought my 2018 explorer in for Service under warranty, Brought my 2018 explorer in for Service under warranty, a back seat issue wasn't working properly . After there evaluation they come to the conclu More

by Bill L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dimitri, Dan Glasser
Dec 08, 2020 -

Sayville Ford responded

Hello Bill, I understand the Explorer you purchased from Enterprise had the seat belts attached in the 3rd row power seats. Did the sales person at Enterprise explain NOT to operate the power seats in the 3rd row with the seat belts connected? Operating the seats with the belts attached could cause binding. We looked at the vehicle as per your request and found the issue not to be caused by the manufacturer. We discounted the repair/diagnosis by 40%.and you are still unsatisfied. I spoke with Dimitri, he informed me you were invited back to go over your concerns. I am also available to discuss your concerns. Respectfully, Clifford A. Korade VP. 631-589-4800 ext. 135

Dec 09, 2020 -

Bill L responded

Can you please tell me where on page 156 of the 2018 explorer manual where it’s states do not fold third seatbelt attached. If that is the fact the third row seat has an obstacle detection system that allows the seat to stop and reverses direction if it hits or obstruct anything so something can be removed. So is if that is the case The obstacle detection is malfunctioning it should’ve performed its job. if there was a snag it should should protected the system . So you charge me $108 for what ? To untangle a seatbelt maybe the seatbelt mechanism wasn’t working properly because the other side was still attached and it was working properly. and show no sign of being tangled. Showed your service advisor and a technician it’s the wasn’t working like I brought it in from inception. So the bottom line you charge me $108 to entangle a seatbelt and they said that was cause and it’s still not working. So if you like discuss his further call me at 631-220-0287

Dec 09, 2020 -

Sayville Ford responded

I will call you today. Thank you Bill

November 20, 2020

Yesterday I had an issue with getting some recalls fixed on my car and not having the parts. Chris A had called me and made everything right. He actually cares about his customers. More

by Bdboy137
Recommend Dealer
Yes
Employees Worked With
Chris Ambrico
Nov 20, 2020 -

Sayville Ford responded

Thank you for the opportunity to make things right. We do care about our customers.

November 20, 2020

The deals are the best in town. Everyone is very nice and helpful. Tony A, the salesman was very professional. Tom, the mgr, was very thorough with paper processing and lastly Liam had all the tech knowledge More

by tweety9082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Sayville Ford responded

Thank you for your business. Enjoy your new vehicle.

November 19, 2020

Service is awful. Made an appointment last week to get recalls fixed on my Car and oil changed. Only to show up to find out they don’t have the parts and need to order them. Sayville ford sent 3 confirmat More

by Gpelletier137
Customer Service
Recommend Dealer
No
Employees Worked With
Didn’t get a name
Nov 20, 2020 -

Sayville Ford responded

Our Service Director Chris Ambrico will contact you today. We hope to resolve your concerns.

Nov 20, 2020 -

Gpelletier137 responded

Today Chris A from sayville Ford contacted me and resolved my issue I had. When he contacted me we had a 20 min. Conversation and I felt something that I have not ever gotten from any other dealership. During our conversation he actually wanted to help and wanted me as a customer. I got the feeling Chris actually cares about his customers and wants them to have the best service. With that being said I will let a mistake just be that and move on. Sayville Ford will definitely be getting my business.

November 19, 2020

John sold me a 2018 red Ford Escape and I love it so much!! He was extremely helpful in explaining the logistics of the car and was able to give me a great price so I am able to feel comfortable paying More

by Jill.mary89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Devereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Sayville Ford responded

Thank you for your business. Enjoy your Escape.

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